Top 50 Network Technical Support Interview Questions
Q1. Which Command(s) Would You Use To Get A List Of All Microsoft Signed Drivers On Your Computer?
Type winmsd or msinfo32 inside the command activate, amplify Software Environment after which choose “Signed drivers“.
Q2. Difference Between Ram And Rom?
RAM (Random Access Memory): is used to temporarily keep records that the pc is presently working on.
ROM (Read Only Memory): This is a Permanent type of memory storage used by computer systems for vital information which in no way modifications. (Example: BIOS)
Q3. What Are Some Drawbacks Of Implementing A Ring Topology?
In case one computer at the community suffers a malfunction, it could deliver down the entire network. Another disadvantage is that once there are adjustments and reconfigurations had to be completed on a particular a part of the community, the complete community needs to be temporarily introduced down as nicely.
Q4. How Will You Do A System Restore In Windows Xp From Command Prompt?
Run> CMD> C:windowssystem32restorerstrui.Exe
Q5. What Does The Term Uac Stand For?
UAC stands for User Access Control. For extra data examine this text.
Q6. What Would You Do If You Keep Getting The Error Message "usb Device Not Recognized" When You Connect Any Usb Device To Your Computer?
You get this error if either the USB drivers are not mounted or the USB port(s) are not operating properly.
Q7. If You See A "?" Next To Any Component In The Windows Device Manager, What Does It Mean?
The ‘?’ in Device Manager me that the device is not well set up. It may also imply that the driver for a device isn't mounted.
Q8. To Install Usb Devices That Are Plug And Play Compliant Using Win Xp?
Just plug the device in and it will be detected routinely even with out restarting the computer.
Q9. How Do You Boot In The Recovery Console?
We can boot as much as the Recovery Console by using the use of the windows XP CD to start up the pc and pick then pick out the choice “press R to repair the Windows XP Installation”.
Q10. A User Cannot Access The Local Intranet. What Would You Try First In Helping To Determine How To Narrow The Problem Down To The Intranet?
Don’t make this question tougher than it truely is. Sometimes the interviewer will try to experience you up to check your common sense. Go for the obvious, in preference to complicating the scenario. In this case, clearly seeking to get entry to the intranet from every other pc would help isolate the problem to the system.
Q11. What Are Rj45 And Rj11 Connectors?
RJ45 connectors are used for LAN/Ethernet connections and RJ11 connectors are used for Telephone Cable connections.
Q12. What Is Peer To Peer?
Peer to peer are networks that doesn't respond on a server. All PCs in this community act as person workstations.
Q13. What Is Ping?
Ping is a command that checks the connectivity with an IP address. For extra examine this newsletter.
Q14. What Do You Understand By Ftp ?
File trfer protocol.
Q15. Name One Of The Latest Computer Processors (cpu) ?
Intel Pentium Quad Core, Intel I3, I5, I7 processors.
Q16. You Have Norton 36
Reconfigure Norton Firewall to allow Internet Explorer to get right of entry to the internet.
Q17. When You Are Configuring Power Management On Your Windows Xp,who/what Will Control The Acpi Functions?
ACPI can be completely controlled through The running device.
Q18. What Is Multicast Routing?
Multicast routing is a targeted shape of broadcasting that sends message to a selected institution of user, in place of sending it to all customers on a subnet.
Q19. The Range Of Ip Address That Ics (internet Connection Sharing) Use By Default Is 192.168.0.1 Through 192.168.Zero.25
192.168.Zero.1
Q20. What Is Ipconfig?
Ipconfig is a software software this is typically used to pick out the addresses statistics of a pc on a community. It can show the physical address in addition to the IP deal with.
Q21. Frequently, Users In Your Office Leave Floppy Disks In Drives. This Causes Problems When Users Attempt To Boot With Floppies Still In Drive And Results In A Support Request. You Want To Change The Com
Change the boot order in CMOS
Q22. What Is The Difference Between Csma/cd And Csma/ca?
CSMA/CD, or Collision Detect, retrmits information frames whenever a collision took place. CSMA/CA, or Collision Avoidance, will first broadcast cause to send previous to records trmission.
Q23. What Can Be Done To Fix Signal Attenuation Problems?
A commonplace way of managing the sort of hassle is to use repeaters and hub, as it will assist regenerate the sign and therefore prevent signal loss. Checking if cables are well terminated is also a should.
Q24. What Protocol Can Be Applied When You Want To Trfer Files Between Different Platforms, Such Between Unix Systems And Windows Servers?
Use FTP (File Trfer Protocol) for report trfers among such unique servers. This is possible due to the fact FTP is platform impartial.
Q25. What Are The Components Needed To Setup A Basic Home Network?
LAN Cards, LAN Cables, Router/Hub
Q26. After Upgrading To Windows Xp Professional From Windows ninety eight, The Computer Has Really Slowed Down. The Windows, Menus And Other Options Take A Long Time To Open. What Can You Do To Make Them Open Up Fas
Select the “Adjust for first-rate overall performance” choice within the superior system homes.
Q27. Which File Must Be Located In The Root Folder Of The Active Partition For Dual Booting Of Windows Xp And Windows Me To Boot?
Boot.Ini
Q28. What Does Isp Stand For ?
Internet Service Provider
Q29. What Is A Parallel Windows Installation?
When the primary installation of Windows fails in addition for some purpose, another copy of Windows is mounted within the equal force but in a distinct directory (so that the patron can get admission to to and backup his antique records). This is referred to as Parallel Installation of Windows.
Q30. Which Utility Is Used To Do A Software Clean Boot?
Msconfig
Q31. Explain The Importance Of Authentication?
Authentication is the process of verifying a person’s credentials before he can log into the community. It is normally done using a username and password. This presents a relaxed me of proscribing the get entry to from undesirable intruders at the community.
Q32. Which Windows Utility Helps To Clean Boot Your Pc?
The Windows MSCONFIG application can be used to Clean Boot a PC.
Q33. What Is The Difference Between A Hub And A Switch?
A hub acts as a multiport repeater. However, as an increasing number of gadgets hook up with it, it would no longer be capable of efficiently manipulate the volume of site visitors that passes via it. A transfer affords a better opportunity which could enhance the overall performance especially whilst excessive site visitors quantity is expected throughout all ports.
Q34. How Will You Enable Packet Filtering When Your Computer Is Connected To The Internet Using A Dsl Connection?
You can allow packet filtering in a Windows XP computer from the Advanced TCP/IP homes. Alternatively, you could additionally configure the Windows Firewall.
Q35. What Is The Default Browser That Comes With Windows Xp To Browse The Internet ?
None of the above
Q36. What Is The Difference Between Crt (cathode Ray Tube) And Lcd (flat Screen Monitors)?
CRT Monitors: The Monitor has a photograph tube and uses a light-gun to spotlight pixels on the display.
LCD Monitors: These monitors do not have a photograph tube and incorporate a layer of liquid crystals on an Electronic Board.
Q37. What Protocols Fall Under The Application Layer Of The Tcp/ip Stack?
The following are the protocols beneath TCP/IP Application layer: FTP, TFTP, Telnet and SMTP.
Q38. When Troubleshooting Computer Network Problems, What Common Hardware-related Problems Can Occur?
A large percentage of a community is made from hardware. Problems in those areas can range from malfunctioning difficult drives, broken NICs or even hardware startups. Incorrectly hardware configuration is likewise one of those culprits to look into.
Q39. You Performed A Parallel Installation Of Windows Xp (domestic Edition) To Resolve Certain Problems On A Customer's Computer. After Installation, The Customer Says She Can See The Previous Profile Folders
Boot into Safe Mode, Right-Click at the Old Profile Folder, Go to Security – Advanced and provide Ownership to the brand new user.
Q40. After Restarting Your Windows Xp (professional) Computer, Your Monitor Shows A Blank, Blue Screen. You Remember That A New Video Driver Was Just Installed. What Would Be The Best Way To Fix This Probl
Restart the Computer, Keep tapping at the F8 Key to go to the Windows Advanced Options Menu and select the option “Last Known Good Configuration” and hit the key.
Q41. Mark Uses Windows Xp Professional And Is Connected To The Internet Directly Through A Dsl Line. He Wants To Know How He Would Enable The Filtering Of Packets And Get Rid Of The Harmful Incoming Data.
Enable the Firewall
Q42. What Is The Difference Between A Straight-via And Crossover Cable?
A straight-thru cable is used to attach computers to a transfer, hub or router. A crossover cable is used to connect similar gadgets together, which include a PC to PC or Hub to hub.
Q43. What Is Sneakernet?
Sneakernet is thought to be the earliest shape of networking wherein facts is bodily trported using removable media, consisting of disk, tapes.
Q44. What Does A "?" Signify In The Device Manager?
Device no longer mounted.
Q45. What Is The Proper Termination Rate For Utp Cables?
The proper termination for unshielded twisted pair network cable is a hundred ohms.
Q46. What Is The Blue Screen Of Death (bsod)?
A Blue Screen of Death (or only a Blue Screen Error) is a sign of a Critical System Problem wherein the Computer freezes all collectively and does no longer reply to anything.
To rectify this problem, attempt Restarting the pc or Booting into Safe Mode. For greater statistics, study this.
Q47. A User Has Left The Company And You Need To Create A New User With The Same Rights And Permissions. Please Describe Some Of The Ways To Create The New User?
This question tests your ability to get the job done within the maximum efficient manner possible. For instance, you may create new debts from scratch and assign the authentic rights to the money owed or you can in reality rename the antique account for the new person, which saves you a number of time and effort.
Q48. Why Are Device Drivers Required?
A Device Driver (or simply Driver) is a bit of software program that's required to run each Hardware Component present inside the computer.
Q49. What Would You Check If There Is No Sound From Your Computer? (audio Not Working)
Check for cable connections
Check for electricity to the speakers
Check for quantity manipulate
Check for tool drivers
Q50. In A Network That Contains Two Servers And Twenty Workstations, Where Is The Best Place To Install An Anti-virus Program?
An anti-virus application must be hooked up on all servers and workstations to make sure protection. That’s because individual users can get right of entry to any computer and introduce a laptop virus while plugging in their detachable tough drives or flash drives.

