Interview Questions.

Q1. A User Calls And Says That Whenever He Starts His Computer, It Boots Up Only In Safe Mode. There Is No Other Error Message. What Would You Do To Fix This Problem?

Go to Msconfig and choose Normal Mode and Restart the Computer.

Q2. You Are A Desktop Support Technician. A User Calls And Complains That Till Yesterday He Was Able To View His Cd Drive In His Computer. But Today When He Turned On His Computer, He Is Not Able To View

Open the Windows Registery Editor and Delete the Upper and Lower Filter Keys.

Q3. What Does Boot.Ini Do?

Boot.Ini lists all of the Operating Systems present inside the computer and offer records approximately which walls they're located on.

Q4. What Would You Check If There Is No Sound From Your Computer?

(Audio now not working)

@Check for cable connections

@Check for strength to the audio system

@Check for extent manage

@Check for device drivers

 

Q5. Lights On A Modem / Lan Card

Generally, there are 04 lighting fixtures. They imply the following:

Power Light: Shows if the device (Modem)is getting Power Supply or now not.

Link Light: Indicates if the device is getting broadband/internet alerts properly from the ISP.

Data Light: Indicates wether the net is running or no longer.

Connectivity Light: Indicates the Modem is hooked up to a PC or not.

Q6. You Suspect That Your Computer Is Failing Because Of A Corrupt Master Boot Record. Which Utility Is The Best To Fix This Problem?

Recovery Console (By Using the fixmbr command)

Q7. What Is Over Clocking? What Are The Advantages Of Over Clocking?

It is a technique wherein the computer element is pressured to run at a better clock rate.

The advantages of over clocking are:

Increases the CPU’s performance

It is fee­saving

Makes PC video games and Applications to run quicker

Q8. What Are The Components Needed To Setup A Basic Home Network?

LAN Cards, LAN Cables, Router/Hub

Q9. Some Functions Of Bios:

Performs a POST (Power­On Self Test) for all the special Hardware Components inside the System to make sure the whole lot is operating well.

Activating other BIOS Chips on one of a kind cards established in the laptop, as an instance, SCSI and Graphics Cards.

Provides a fixed of low­level suiting that the Operating System makes use of to interface one of a kind Hardware devices.

BIOS manages things in your computer like the Keyboard, Monitor, Serial and Parallel Ports specially whilst the pc is Booting up.

Manage the settings for Hard­disk drives, System Clock and many others.

Q10. What Is The Command To Convert A Fat32 File System To Ntfs? Would There Be Any Loss Of Data?

The command is: CONVERT <Drive Letter>: /fs:NTFS. There may be no impact on the statistics. (Data will be safe).But consider this: if you need to transform NTFS partition back to FAT32, you'll need to re-layout that partition and select the FAT32 record device.

 

Q11. Very Frequently, Users In Your Office Put Floppy Disks In The Drives And Forget To Take Them Out. This Results In Boot-up Problems And Results In Support Requests. How Would You Stop This Computer Fro

Change the Boot Order in BIOS.

Q12. Which Utility Is Used To Do A Software Clean Boot?

Msconfig

Q13. What Is A Data Cable?

A Data Cable is a Thin Plastic band­like cable used to attach the Data­Devices like Hard­disk drives, Floppy Disk Drives, CD/DVD­ROM drives with the motherboard. Data Cables are often used for Data Trfer.

Q14. After Restarting Your Windows Xp (expert) Computer, Your Monitor Shows A Blank, Blue Screen. You Remember That A New Video Driver Was Just Installed. What Would Be The Best Way To Fix This Probl

Restart the Computer, Keep tapping on the F8 Key to visit the Windows Advanced Options Menu and pick the option “Last Known Good Configuration” and hit the <Enter> key.

 

Q15. Why Are Device Drivers Required?

A Device Driver (or simply Driver) is a piece of software program which is requied to run each Hardware Component gift within the pc.

Q16. What Is The Command To Start Windows System Restore From The Command Line?

Rstrui.Exe

Q17. What Is A Parallel Windows Installation?

When the first set up of Windows fails to boot for a few purpose, any other replica of Windows is hooked up in teh equal drive however in a exclusive directory (in order that the customer can get entry to to and backup his antique information). This is called Parallel Installation of Windows.

Q18. What Is Jumper And Why You Need It?

Jumper is a metal bridge that closes an electric circuit. A jumper includes a plastic plug that suits over a pair of sticking out pins. It is used to trade the board’s parameters.

Q19. What Does The Term Uac Stand For?

UAC stands for User Access Control. For greater records examine this text.

Q20. What Are Rj45 And Rj11 Connectors?

RJ45 connectors are used for LAN/Ethernet connections and RJ11 connectors are used for Telephone Cable connections.

Q21. You Are A Desktop Support Technician At Eqs. One Of The Customers Has Just Installed A Brand New Printer For Himself. This Customer Calls You After Some Time And Says That Every Time He Tries To Print

The customer has hooked up an Incorrect Device Driver for the Printer. I could uninstall the driver, from the WIndows Device Manager and set up the precise Device Driver for the Printer from the Disk that got here with the Printer. (If the Disk isn't available, I can nonetheless down load an appropriate device driver from the producer’s internet site)

Q22. What Is Sata?

SATA stands for Serial Advanced Technology Attachment. It is high velocity laptop bus interface designed to attach the host bus adapters to mass garage devices, such as hard disk drives and optical drives.

Q23. How Would You Access The Recovery Console In Windows?

By booting with the Windows XP CD and following the on-display instructrions. The Recovery Console also can be installed for your laptop.

Q24. You Need To Dual-boot A Computer With Windows Xp And Windows Me. You Need All The Partitions To Be Accesible From Both The Operating Systems. Which File System Would You Use In This Scenario?

FAT32

Q25. Sequence Of Things Done By The Bios When You Turn On Your Computer:

Check the CMOS for Custom Settings.

Load the interrupt Handlers and Device Drivers.

Initialize Registers and Power Management.

Perform POST (Power On Self Test).

Display System Settings.

Determine which devices are Bootable.

Initialize the Bootstrap series.
 

Q26. What Does The Term Usb Stand For?

USB stands for Universal Serial Bus. It permits devices to be related or disconnected from a laptop without shutting down or restarting the computer. The cutting-edge model of USB is two.Zero.

Q27. Explain The Cache Memory? What Is The Advantage Of A Processor Having More Cache Memory?

Cache memory is the memory place among Processor and Ram. If the cache reminiscence will increase, the rate of the gadget can even increases.

Q28. Difference Between A Workgroup And A Domain?

In a Workgroup, all of the computers function as Peers. But in a Domain, One laptop is the Server and the others are Clients.

Q29. What Is Heat Sink And What Is The Use In The System?

To lower the temperature of a device, a warmth sink aspect is used. It is there on the microprocessor and if it isn't always functioning properly then the pc will shut down automatically.

Q30. What Are The Different Types Of Dram?

The distinctive forms of DRAM are SRAM, VRAM, SGRAM, DDR­SDRAM

Q31. You Have Norton 36

Reconfigure Norton Firewall to permit Internet Explorer to get right of entry to the net.

 

Q32. What Is Chipset? How Is It Different From Processor And Motherboard?

Chipset is one of the processing devices in a laptop. It is a number of integrated circuits, designed to manipulate how data travels between different components and processor. It is a set of microchip to work as a unit to carry out one or greater related functions. While motherboard is in which all other additives like CPU, Memory, Sockets for outside connectors and drives are attached. Chipset is a built in characteristic of otherboard. While, processor is a first-rate integrated circuit block, which does the characteristic in keeping with the guidance of a pc software. It is based on the logical, arithmetical and input/output of the machine.

Q33. What Is Ping?

Ping is a command that checks the connectivity with an IP address.

Q34. What Is The Difference Between Fat32 And Ntfs File Systems?

NTFS lets in compression and file encryption. FAT32 does now not.

NTFS is greater at ease than FAT32

Q35. You Are Configuring Power Management On Your Windows Xp Computer. With Acpi, Power Management Should Be Under The Exclusive Contol Of:

The Operating System

Q36. What Are The Features Of The Disk Defragmenter Tool In Windows Xp And Windows 2000? Does The Windows Xp Version Have Any More Features Than The Windows 2000 Version?

The capabilities of the Disk Defragmenter Tool are the equal in each Windows XP and Windows 20@They are:

@Enhanced Analysis Functionality.

@A Compression choice.

@Increased Defragmentation Option and an Automatic Defrag-Scheduling Option.

 

Q37. What Is An Ip Address?

An IP address is a unique numerical identifier of each tool on a network. A regular IP address can appear to be this: 216.27.61.14@To locate a pc’s IP Address, go to Start – Run – Type in CMD within the Run Dialogue Box and click on OK or hit <Enter> – In the Command Prompt Screen that comes up, kind in IPCONFIG and hit <Enter>

Q38. Which File Must Be Located In The Root Folder Of The Active Partition For Dual Booting Of Windows Xp And Windows Me To Boot?

Boot.Ini

Q39. A Customer Calls And Says He Is Unable To Get Online. He Uses A Cable Connection To Connect To The Internet On A Windows Xp Computer. You Ping 127.0.Zero.1 On His Computer And Get The Results That All Th

Rebuild the TCP/IP Stack inside the users computer

Q40. How Will You Cope Up With A Customer, Who Complains About A Brand New Printer And System, And Yet Failing To Get A Proper Print Copy?

The first issue I will ask the purchaser, whether the device is well linked with the printer. The subsequent component would be to test the Device Driver. Many times it happens that in case you set up an incorrect Device Driver, the print reproduction might not be clean.

Q41. A Customer Running Windows Xp (home Edition) With An Antivirus Application Installed Reports That He Has Downloaded A Program From The Internet And Installed It In His Computer. After Installing The P

Download the most recent virus signature documents and test his laptop for viruses.

 

Q42. What Is Dhcp?

DHCP stands for Dynamic Host Configuration Protocol. It is used to generate & provide IP addresses to the computers on a community.

Q43. What Is The Difference Between Crt (cathode Ray Tube) And Lcd (flat Screen Monitors)?

CRT Monitors: The Monitor has a photograph tube and uses a light­gun to focus on pixels on the display screen.

LCD Monitors: These monitors do not have a picture tube and include a layer of liquid crystals on an Electronic Board.

Q44. What Is The Blue Screen Of Death (bsod)?

A Blue Screen of Death (or only a Blue Screen Error) is an indication of a Critical System Problem wherein the Computer freezes altogether and does no longer respond to anything.To rectify this trouble, strive Restarting the laptop or Booting into Safe Mode.