Top 22 Sap Knowledge Management Interview Questions
Q1. How Does Km Translate Into Savings/costs For The Organization?
Improving paintings overall performance translates to savings. As an example, a responsive intranet can lessen the time wasted by means of the average understanding worker in hunting for wished data. If the time saved is equal to one month, the financial effect is equivalent to at least one month payroll plus the more productivity gained from one additional month of productive work.
Q2. What Is Organizational Learning?
Organizational learning is the set of individual, group and organizational techniques and abilities for growing new know-how (e.G. Paintings development, improvisation, manner or product innovation) at all tiers and gadgets in an employer and for sharing or shifting expertise throughout an agency to folks that need it.
Q3. Where Do You Start In Applying Km?
Some agencies begin with small KM projects with likely effective impacts primarily based on different organization’s reviews; for that reason the most famous KM initiatives are: alternate of best practices, installation of an intranet and organizing a CoP. Other companies begin systematically via accomplishing a KM audit or assessment as input to designing a KM system.
Q4. Will Km Disrupt My Normal Work Process And Habits?
The effort of designing and setting up new KM systems, inclusive of a portal or a useful resource center, distracts from ordinary paintings procedures and behavior. But performed successfully and nicely, the subsequent advantage of KM systems is less complicated and faster overall performance of work. Abraham Lincoln stated, “if I had eight hours to cut down a tree, I will spend the first six polishing my awl.”
Q5. Is Km Suited For A Particular Type Of Organization?
KM is appropriate extra to corporations that depend or use information resources closely. As a standard rule, companies in the services quarter (along with government) are more applicable for KM but any agency can try to improve its getting to know and knowledge transfer procedures. Learning method thrive higher, as a standard rule, in horizontal or egalitarian groups (along with NGO networks and professional institutions) than in vertical or authoritarian companies (which include ideological or religious companies). However, the truth remains that practically all organizations use knowledge, and use a combination of horizontal and vertical organizational configurations.
Q6. What Is A Knowledge Worker?
A employee who makes use of professional judgment and tacit knowledge extra than muscular attempt or ordinary movements to carry out his or her work is a understanding worker.
Q7. How Do We Know We Are Doing Good Km?
If the result is extra performance, effectiveness and/or innovation then you definitely are doing right KM.
Q8. What Will Ensure The Success Of Km In An Organization?
Many elements can make sure success of KM in an business enterprise. Firstly, technical appreciation, coverage and budget help, and personal encouragement from top managers are important. Training of center-degree managers is wanted for the planning and execution of KM tasks to achieve success. Early successes, regardless of how small, that demonstrate that KM is useful and conceivable can reinforce the sustainability of a KM initiative.
Q9. What Is The Difference Between Km And Information Management?
KM specializes in facts this is useful for effective motion. KM is worried with each specific and tacit know-how, at the same time as information management deals in large part with specific know-how. While data management largely uses records/communique technologies (=ICT), KM uses each behavioural/social equipment and ICT.
Q10. How Is Km Related To Information Filing Or Resource Center?
Organizing and storing information is a part of the know-how cycle. As in five-3, consciously doing KM means data is prioritized consistent with what is wanted for extra powerful motion by way of the person(s).
Q11. What Is Tacit Knowledge? Explicit Knowledge?
Knowledge that isn't always identified, articulated, documented or encoded is called tacit knowledge. The maximum common example is your know-how. Another is a proven paintings system that has not been documented. Knowledge that is documented in print or audio-visual material or encoded in databases is express know-how. In wellknown, the amount of tacit know-how in any agency or character exceeds that of express know-how. What allows a physician to do good surgical treatment, namely his abilties and amassed enjoy of what works quality, is lots greater than may be acquired from mere reading of a e-book on surgical procedure.
Q12. What Is The Benefit From Km?
Good internal KM enables know-how workers perform their job better; precise outside KM permits clients or stakeholders to perform ideal movements. The primary beneficiaries of KM are the business enterprise and its individuals, and subsequently, the clients or stakeholders served by means of the agency.
Q13. What Is The Link Between Personal Learning And Organizational Learning?
Personal gaining knowledge of is part of organizational studying. An organization that had adopted guidelines and techniques in the direction of organizational learning will increase a subculture and various conduct of personal learning. The initial stages of mastering new conduct may be for my part difficult and annoying. As an organizational mastering tradition set in, the private habits of inspecting what went wrong, accepting and gaining knowledge of from mistakes, postponing judgement and listening, open inquiry to re-look at non-public and organization assumptions, disclosing doubts and one’s ladder of inference, and so forth. – are worthwhile private competencies and attitudes which could serve the expertise employee nicely in his/her personal profession.
Q14. Is There Any Personal Benefit From Km?
Good KM includes taking note of what works nicely or what works better (overall performance improvement, improvisation, creativity and paintings innovation) and to constantly reflecting approximately and gaining knowledge of from work (self-improvement, non-stop getting to know and professional advancement). If someone values productivity, innovation and getting to know, then he or she will derive private pleasure from organizational KM. Using any KM device that shortens work time or learning curves, reduces possibilities of mistakes, or enhances quality and productiveness of work outputs can be personally satisfying.
Q15. Who Started Km?
KM started out in the Eighties in US and Scandinavian nations in which earliest KM practitioners stated that non-public organizations’ marketplace fee or capability to generate earnings is an increasing number of because of their (intangible) highbrow capital (=knowledge assets) extra than their tangible belongings (=e-book fee or net worth). Something is tangible if it's miles entered in the accounting system of an organization, or, it's far measured in cash units and traded in the marketplace. Among the earliest KM practitioners is Karl Erik Sveiby from Sweden. At across the same time, organizational getting to know as a area commenced in New England within the US with the aid of human beings like Peter Senge and Chris Argyris. When non-public computer systems regarded inside the early Eighties, ICT as a tool of KM advanced unexpectedly. The people aspect of KM turned into recognized extra via the work on tacit expertise by using Ikujiro Nonaka of Japan. The push toward KM won momentum with the developing recognition that information is the maximum essential factor for value introduction within the global understanding financial system. Three-fourths of Gross World Product is produced via intangible assets.
Q16. What Is The Advantage Of Km Over Information Management?
KM is a management angle that is broader than facts management as it can pay greater attention to tacit knowledge. Computer Associates estimates that only approximately five% of total information in an agency is captured in (express) ICT-mediated repositories; the rest is tacit understanding in the heads of personnel and managers that can not be reached by means of data management.
Q17. Is Km Better Implemented Bottoms-up Or Top-down?
KM is essentially an organizational angle with organizational applications therefore it is better commenced pinnacle-down, this is, with resource as well as coverage guide from the pinnacle (=govt sponsorship). It also can be commenced from the upper-center control provided there's assist from the top. However, because KM basically involves humans, it's miles tough to maintain if KM does not efficaciously engage and recruit the interest and participation from the rank and report.
Q18. Is Transfer Of Knowledge (such As Feedback Conferences, Reports, Training, Etc.) Km?
Knowledge transfer is a part of KM, despite the fact that humans managing conferences, preparing reviews and conducting trainings may not be aware they are doing KM. Conscious KM implies the information transfer is controlled in this sort of manner that it deliberately results in extra effective movement by way of the receiver.
Q19. What Is The Difference Between Information And Knowledge?
Information is “realize what” even as know-how is “expertise.” Information is “what is” whilst information is “what works.” Information that facilitates carry out an motion higher is understanding. To a medical doctor, maximum of the contents of a normal daily newspaper is simply facts – exciting but not beneficial for effective action as a medical doctor; however, an article from a medical journal in her area of specialization that improves her potential to diagnose or locate a newly observed sickness is know-how. If a understanding worker solutions “yes” to the query, “does this help me do my job better” then it is understanding.
Q20. Does Going Into Km Means/wishes Being Techy And Computer Savvy?
KM without computers may be achieved (see ultimate column above), however KM with computers is better. The best KM is one this is “both high-tech and excessive-touch.
Q21. How Will Km Improve Work Performance?
One of the purposes of a KM evaluation is to pick out knowledge property most wished by way of a division, workplace or work crew which are short in availability and quality. Sourcing and directly supplying the proper know-how belongings might improve performance.
Q22. What Are The Difficulties Or Challenges Of Km?
KM entails a brand new and extraordinary control angle, and requires knowledge of recent standards and terminologies. The more common managerial mind-set is centered on ICT. ICT is a good start line however the shift from ICT to KM among managers’ mindsets may be gradual, or worse, some might also wrongly suppose that KM is the same as ICT/facts management.

