Interview Questions.

Q1. What Is The Use Of Manual And Automatic Contract Number Creation?

Auto numbering capability will routinely create settlement quantity after advent of the settlement. It affords flexibility in defining how contracts are numbered. One can manually override the system generated wide variety, assuming they allow guide checkbox is chosen in the course of setup.

Q2. Where To Define The Line Types?

Set up --> Contract --> Categories and Sources --> Line Types

Q3. How The Agreements And Lines Are Supported In Service Contract?

Service agreement will have Service and Usage Lines.

Subscription agreement can have Service, Usage and Subscription Lines.

Warranties may have best Warranty strains.

Extended Warranties may have simplest Extended Warranty Lines.

Q4. What Is Usage In Service Contracts?

Usage base provider supplying to the product, Usage me USE+AGE. We are able to offer the service to the product on the basis of USE(counters) and Durations(timewise), this need to be define in carrier contracts how the product get service on eligible enterprise procedure(customer service/Field carrier/Depot restore) with prices or without prices.

Q5. What Are The Three Line Types Available?

Service Lines – Eg: For Depot repair, Field Service, Technical Support, and many others...

Usage Lines – Eg: For utilization of Photo copier inside a length, and so forth...

Subscription Lines – Eg: For Magazines, and so forth (May be Tangible or Intangible).

Q6. Why Counters Are Required For The Usage Products?

They matter using product. This is recorded the use of counters gadgets/mechanism that degree utilization which include number of cellphone calls made, no of copiers and so forth.

Q7. What Are All Default Service Contracts Line Types?

The Default Service contracts line types are:

Service

Warranty

Usage

Q8. Where To Find The Terminations And Dues To The Service Contracts?

You can locate termination and dues facts.

Administration sub tab of Summary tab.

Q9. When The Warranty Contract Is Created?

Warranties are created automatically once the item is shipped to the client.

Q10. When Does The Date Of Warranty Become Effective?

Warranties pass into impact at the cargo date. But administrator can mechanically postpone the guarantee start date whilst there's put off in set up of the product.

Q11. What Are The Administration Components Involving With Service Contracts?

Components are as follows in R12:

Change Request

Versions

Copy

Renewal

Change Status

Terminations

Extend

Attachment

Q12. What Are The Apis In Service Contract?

OKS_ENTITLEMENTS_PUB – Coverage time, reaction time, resolve by time, agreement info, contacts, favored engineers, insurance type, Txn Billing type, validate contract line, expiration date.

OKS_CON_COVERAGE_PUB – Apply contract coverage, Get Business Process Price listing.

OKS_OMINT_PUB – Check for availability of carrier for particular patron and a product.

Q13. What Are Versions In Service Contracts And How To Change The Versions?

To exchange model contracts authoring-> Tools menu->create new version contracts may be versioned to preserve the updates and changes.

Updates can be versioned with alternate in minor version. And growing a new version alternative changes the fundamental model of the contracts.

Q14. Why Contracts Need To Group And How To Assign?

Contract agencies prepare contracts within the Contract 

Navigator tab. Service contracts authoring->precis->administration tab.

Q15. What Is The Difference Between Warranties And Extended Warranties?

Warranties:

Free Service

Associated with serviceable item in BOM

Automatically added after an Order is shipped

Extended Warranties:

Chargeable Service

Not blanketed in BOM

Can be created routinely from order or manually in Oracle Service Contract

Q16. What Is The Concurrent Program You Run To Create Contract Automatically From Sales Order?

Service Contract Order Capture Integration.

Q17. What Is The Use Of Approval Work Flow?

Oracle Service Contract leverages Oracle workflow to automate the agreement approval process. After authoring the agreement you could ship it for approval and obtain signature on agreement.

Q18. What Are The Elements Of Oracle Service Contract?

Header

Lines

Sub Lines