Interview Questions.

Question 1. What Is Bios?

Answer :

BIOS stands for Basic Input-Output System and is stated as “Bye-Ose“. The BIOS is available on all of the computers. It makes sure that each one the additives of the laptop can feature collectively. It has information about all of the hardware additives within the Computer. BIOS can also be known as as a Special Software that interfaces the predominant hardware additives of a computer with the Operating System. It is typically saved in a Flash Memory Chip at the Motherboard.

Question 2. What Are The Functions Of Bios?

Answer :

Some functions of BIOS:

Performs a POST (Power-On Self Test) for all of the exclusive Hardware Components in the System to make sure the whole lot is operating nicely.
Activating different BIOS Chips on specific playing cards set up within the pc, as an example, SCSI and Graphics Cards.
Provides a set of low-level suiting that the Operating System makes use of to interface distinct Hardware devices. BIOS manages things on your computer just like the Keyboard, Monitor, Serial and Parallel Ports in particular while the pc is Booting up.
Manage the settings for Hard-disk drives, System Clock and so on.
Network Technical Support Interview Questions
Question three. What Are The Sequence Of Things Done By The Bios When You Turn On Your Computer?

Answer :

Sequence of factors finished by using the BIOS while you switch for your Computer:

Check the CMOS for Custom Settings
Load the interrupt Handlers and Device Drivers
Initialize Registers and Power Management
Perform POST (Power On Self Test)
Display System Settings
Determine which gadgets are Bootable
Initialize the Bootstrap series
Question four. What Is Chip Set? How Is It Different From Processor And Motherboard?

Answer :

Chipset is one of the processing gadgets in a computer. It is some of incorporated circuits, designed to manipulate how records travels between different components and processor. It is a collection of microchip to work as a unit to carry out one or greater related features. While motherboard is in which all other components like CPU, Memory, Sockets for outside connectors and drives are attached.
 Chipset is a constructed in characteristic of Motherboard. While, processor is a major included circuit block, which does the feature in step with the instruction of a computer application.  It is based at the logical, arithmetical and input/output of the device.

Customer Relationship Management Tutorial
Question 5. What Is Heat Sink And What Is The Use In The System?

Answer :

To decrease the temperature of a device, a warmness sink element is used. It is there on the microprocessor and if it is not functioning well then the pc will shut down automatically.

Computer Technical Support Interview Questions
Question 6. What Is Jumper And Why You Need It?

Answer :

Jumper is a steel bridge that closes an electric powered circuit. A jumper includes a plastic plug that fits over a couple of sticking out pins.It is used to change the board’s parameters.

Question 7. What Are The Different Types Of Dram?

Answer :

The one of a kind forms of DRAM are SRAM, VRAM, SGRAM, DDR-SDRAM

Customer Relationship Management Interview Questions
Question 8. What Are The Components Needed To Setup A Basic Home Network?

Answer :

LAN Cards, LAN Cables, Router/Hub.

Question nine. What Is Sata?

Answer :

SATA stands for Serial Advanced Technology Attachment.  It is high speed pc bus interface designed to attach the host bus adapters to mass storage devices, including tough disk drives and optical drives.

Customer Care Interview Questions
Question 10. What Is Stack And Can We Use Rom As Stack?

Answer :

Stack is a part of RAM used for saving the content material of this system counter and preferred motive registers.  ROM can not be used as a stack, because it is not viable to put in writing on ROM.

Question 11. What Does It Mean By Interrupt?

Answer :

To perform a selected challenge, interrupt is a sign send by way of outside tool to the processor.

Communication Skills Interview Questions
Question 12. What Is A Microprocessor?

Answer :

A microprocessor is a software controlled device. It retrieves the facts instructions from reminiscence and decodes them, after interpreting, it executes the practise.

Network Technical Support Interview Questions
Question thirteen. What Is Latch?

Answer :

It is a temporary garage tool controlled with the aid of a timing signal, that could shop 1 or 0.  It is a D-type turn flop garage device.

Question 14. What Is The Disadvantage Of Microprocessor?

Answer :

It has a hindrance on the size of the information, also most microprocessor does no longer support floating point operations.

Question 15. What Do You Mean By Dhcp?

Answer :

DHCP stands for Dynamic Host Configuration Protocol, it's miles a community protocol, and it allows the server to assign routinely, IP cope with to a computer.

Firewall Support Interview Questions
Question 16. What Do You Mean By Osi?

Answer :

OSI stands for open gadget interconnection.  It is a preferred description or a reference model of how message must be conveyed between any  factors within a telecommunication network. It is made from numerous layers and every layer affords services to the layer above.

Question 17. What Is Tcp/ip?

Answer :

TCP/IP stands for Transmission Control Protocol or Internet protocol.It is used to connect hosts at the net, by shifting facts over the network.

Customer Service Professional Interview Questions
Question 18. What Are Rj45 And Rj11 Connectors?

Answer :

RJ45 connectors are used for LAN/net connections while RJ11 connectors are used for Table cable connectors.

Computer Technical Support Interview Questions
Question 19. What Do You Mean By Packaging A Microprocessor? What Are The Different Packaging’s Available?

Answer :

The method of packaging a microprocessor to the pc motherboard is called a microprocessor.

The extraordinary types of microprocessor’s packaging are:

PGA
SPGA
SECC
LGA
Question 20. Explain The Cache Memory? What Is The Advantage Of A Processor Having More Cache Memory?

Answer :

Cache reminiscence is the reminiscence location between Processor and Ram.If the cache reminiscence increases, the velocity of the device will even will increase.

Desktop Support Interview Questions
Question 21. What Is Over Clocking? What Are The Advantages Of Over Clocking?

Answer :

It is a method in which the laptop issue is compelled to run at a better clock charge.
The benefits of over clocking are:

Increases the CPU’s performance.
It is cost-saving.
Makes PC video games and Applications to run faster.
Question 22. Name Some Of The Latest Computer Processors?

Answer :

Intel Pentium Quad Core, Intel I3, I5 and I7 processor are some of the trendy Computer Processor.

Question 23. What Does A ‘?’ Sign In Device Manager Indicate?

Answer :

When this sign appears, it indicates the device isn't always nicely established.Such trouble arises in case of cutting-edge plug-in playing cards.

Microsoft Outlook Interview Questions
Question 24. What Are Hard-disk Partitions?

Answer :

Partitions are used to Divide a Hard-disk drive into smaller segments as required via the consumer and for better management of the gap in it.

Customer Relationship Management Interview Questions
Question 25. How You Keep Yourself Updated With The Current Technology?

Answer :

I keep myself related with social networking web sites, the first platform for any technological development information and also hold browsing at the trendy technology on net.

Question 26. What Are The Hardware Components Of A Desktop Computer / Laptop?

Answer :

The Hardware Components of a Desktop Computer / Laptop are as follows:

The Processor (CPU)
Motherboard
RAM (Random Access Memory)
Power Supply – SMPS (Switch Mode Power Supply)
Hard-disk Drives
CD/DVD-ROM Drives
Floppy Disk Drive
Sound Card
Graphics (Display) Card
Keyboard
Mouse
Monitor
IBM BPM Interview Questions
Question 27. What Is Ping?

Answer :

Ping is a command that exams the connectivity with an IP address.

Customer Care Interview Questions
Question 28. What Is A Data Cable?

Answer :

A Data Cable is a Thin Plastic band-like cable used to attach the Data-Devices like Hard-disk drives, Floppy Disk Drives, CD/DVD-ROM drives with the motherboard. Data Cables are primarily used for Data Transfer.

Question 29. Lights On A Modem / Lan Card?

Answer :

Generally, there are 04 lighting. They imply the subsequent:
1. Power Light: Shows if the tool (Modem)is getting Power Supply or now not.
2. Link Light: Indicates if the device is getting broadband/net alerts well from the ISP.
3. Data Light: Indicates wether the net is operating or now not.
Four. Connectivity Light: Indicates the Modem is attached to a PC or not.

Corporate Communication Interview Questions
Question 30. Name Some Of The Ports Available In A Computer?

Answer :

Some of the generally available ports in a Computer are as follows:
1. Keyboard & Mouse Ports – Also called PS/2 ports.
2. USB Ports.
3. VGA Ports.
4. Sound Ports.
5. LAN Port – Also referred to as Ethernet Port.

Question 31. What Does The Term Usb Stand For?

Answer :

USB stands for Universal Serial Bus. It permits devices to be connected or disconnected from a pc with out shutting down or restarting the laptop. The current version of USB is 2.Zero

Question 32. What Is The Difference Between Crt (cathode Ray Tube) And Lcd (flat Screen Monitors)?

Answer :

CRT Monitors: The Monitor has a image tube and makes use of a mild-gun to focus on pixels on the display.
LCD Monitors: These video display units do not have a image tube and incorporate a layer of liquid crystals on an Electronic Board.

Business method outsourcing (BPO) Interview Questions
Question 33. What Is A Parallel Windows Installation?

Answer :

When the primary installation of Windows fails as well for a few reason, another replica of Windows is set up in teh equal force but in a one-of-a-kind directory (so that the customer can access to and backup his old facts). This is known as Parallel Installation of Windows.

Communication Skills Interview Questions
Question 34. What Are The Components Needed To Set-up A Basic Home Network?

Answer :

LAN Cards.
LAN Cables.
Router/Hub.
Question 35. Difference Between A Work Group And A Domain?

Answer :

In a Workgroup, all the computers feature as Peers. But in a Domain, One laptop is the Server and the others are Clients.

Question 36. What Is The Difference Between Fat32 And Ntfs File Systems?

Answer :

NTFS allows compression and file encryption. FAT32 does no longer. 
NTFS is extra at ease than FAT32
Firewall Support Interview Questions
Question 37. What Does Boot.Ini Do?

Answer :

Boot.Ini lists all of the Operating Systems present within the pc and offer facts approximately which partitions they're located on.

Question 38. How Would You Access The Recovery Console In Windows?

Answer :

By booting with the Windows XP CD and following the on-screen commands. The Recovery Console can also be set up on your pc.

Question 39. What Is An Ip Address?

Answer :

An IP cope with is a completely unique numerical identifier of each tool on a network. A ordinary IP cope with can appear to be this: 216.27.Sixty one.141. To stumble on a computer’s IP Address, go to Start – Run – Type in CMD inside the Run Dialogue Box and click on OK or hit <Enter> – In the Command Prompt Screen that comes up, type in IPCONFIG and hit <Enter>

Question forty. Why 8085 Processor Is Called eight Bit Processor?

Answer :

It is referred to as 8 bit processor because it has 8 bit ALU (Arithmetic Logic Unit).

Customer Service Professional Interview Questions
Question forty one. A User Calls And Says That Whenever He Starts His Computer, It Boots Up Only In Safe Mode. There Is No Other Error Message. What Would You Do To Fix This Problem?

Answer :

Go to Msconfig and pick Normal Mode and Restart the Computer.

Question forty two. A User Complains That Whenever He Connects Any Usb 2.0 Device To His Computer, He Gets The Error Message “usb Device Not Recognized…” What Could Be The Possible Reason For This?

Answer :

The USB Port can be defective.

Desktop Support Interview Questions
Question 43. A User Complains That He Is No Longer Able To Hear Any Sound From His Computer – After He Downloaded Some Updates From The Microsoft Website. What Could Be The Possible Reason For This?

Answer :

The Windows Audio Service is Disabled. Enable it.

Question 44. Mark Uses Windows Xp Professional And Is Connected To The Internet Directly Through A Dsl Line. He Wants To Know How He Could Enable The Filtering Of Packets And Get Rid Of The Harmful Incoming Data. What Would You Tell Him?

Answer :

Enable the Firewall

Question forty five. You Have Norton 360. When The Firewall Is Turned On, You Are Unable To Browse The Internet. But If You Turn Off The Firewall, You Are Able To Browse. What Is The First Thing You Would Do To Fix This Problem?

Answer :

Reconfigure Norton Firewall to allow Internet Explorer to get entry to the net.

Question 46. A Customer Calls And Says He Is Unable To Get On-line. He Uses A Cable Connection To Connect To The Internet On A Windows Xp Computer. You Ping 127.0.0.1 On His Computer And Get The Results That All The Packets Are Lost. What Should You Do Next?

Answer :

Rebuild the TCP/IP Stack inside the users computer

Question forty seven. Very Frequently, Users In Your Office Put Floppy Disks In The Drives And Forget To Take Them Out. This Results In Boot­up Problems And Results In Support Requests. How Would You Stop This Computer From Looking In The A: Drive For Boot Files First.

Answer :

Change the Boot Order in BIOS

Question forty eight. After Restarting Your Windows Xp (expert) Computer, Your Monitor Shows A Blank, Blue Screen. You Remember That A New Video Driver Was Just Installed. What Would Be The Best Way To Fix This Problem?

Answer :

Restart the Computer, Keep tapping at the F8 Key to go to the Windows Advanced Options Menu and pick out the choice “Last Known Good Configuration” and hit the key.

Question 49. You Need To Dual­boot A Computer With Windows Xp And Windows Me. You Need All The Partitions To Be Accesible From Both The Operating Systems. Which File System Would You Use In This Scenario?

Answer :

FAT32

Question 50. What Is The Command To Convert A Fat32 File System To Ntfs?Could There Be Any Loss Of Data?

Answer :

The command is: CONVERT : /fs:NTFS. There could be no impact at the records. (Data could be secure).But recall this: if you need to transform NTFS partition returned to FAT32, you may ought to re­format that partition and select the FAT32 file machine. 

Question 51. What Are The Features Of The Disk Defragmenter Tool In Windows Xp And Windows 2000? Does The Windows Xp Version Have Any More Features Than The Windows 2000 Version?

Answer :

The functions of the Disk Defragmenter Tool are the identical in both Windows XP and Windows 2000.
They are:
1. Enhanced Analysis Functionality .
2. A Compression option.
Three. Increased Defragmentation Option and an Automatic Defrag­Scheduling Option..

Question fifty two. You Are A Desktop Support Technician At Eqs. One Of The Customers Has Just Installed A Brand New Printer For Himself. This Customer Calls You After Some Time And Says That Every Time He Tries To Print Something, All He Gets Is Some Garbled Text. However, The Printer Prints The Test Page Fine. What Do You Think Is The Problem Here?

Answer :

The consumer has set up an Incorrect Device Driver for the Printer. I could uninstall the driving force, from the WIndows Device Manager and deploy the proper Device Driver for the Printer from the Disk that got here with the Printer. (If the Disk isn't available, I can nevertheless download the right tool motive force from the manufacturer’s internet site)

Question 53. If, Upon Booting Up A Computer, You See The Error Message “keyboard Error…” What Do You Think Could Be The Problem?

Answer :

It could be that
1. The keyboard is not connected to the PC or
2. The keyboard has failed.

Question fifty four. If You Turn On A Pc And The Boot­up Process Halts And You Get The Error Message “non­ System Disk Or Disk Error…update And Press Any Key When Ready…” What Do You Think Could Be The Problem?

Answer :

A non­ bootable Floppy Disk is in the Floppy­ disk pressure and it must be removed.

Question 55. If, Upon Booting Up A Pc, You See A Message Which Says “invalid Drive Configuration..” What Do You Think Is Causing This?

Answer :

This hassle may be due to any of the subsequent conditions:
1. The Hard­Disk cable within the System Unit is not connected to the Controller
2. The Hard Disk Drive has failed
3. The Hard Disk Drive has no longer been partitioned.

Question 56. If You Turn On A Pc And The Boot Process Halts And You Get The Error Message ” C:system32config File Missing Or Corrupt” What Is This Due To?

Answer :

The Registry Hives are corrupted. They need to be repaired.

Question fifty seven. What Does The Term Uac Stand For?

Answer :

UAC stands for User Access Control. For greater facts read this newsletter.

Question 58. You Are A Desktop Support Technician. A User Calls And Complains That Till Yesterday He Was Able To View His Cd Drive In His Computer. But Today When He Turned On His Computer, He Is Not Able To View The Cd­ Rom Drive In “my Computer”. What Can Be Done To Fix This Problem?

Answer :

Open the Windows Registry Editor and Delete the Upper and Lower Filter Keys.

Question 59. You Performed A Parallel Installation Of Windows Xp (domestic Edition) To Resolve Certain Problems On A Customer’s Computer. After Installation, The Customer Says She Can See The Previous Profile Folders In Documents & Settings But When She Tries To Open Then, She Gets An “get admission to Denied” Error. What Can You Do To Remove The “get right of entry to Denied” Problem?

Answer :

Boot into Safe Mode, Right­ Click on the Old Profile Folder, Go to Security – Advanced and deliver Ownership to the brand new consumer.