Top 100+ Siebel Eim Interview Questions And Answers
Question 1. Determine Ootb Functionality In Siebel.?
Answer :
OOTB stands for Out Of The Box. OOTB is referred as ‘vanilla’ .OTB is the base capability that's the Siebel trendy on the time of set up of Siebel. It is executed before configuring or changing to Siebel.
Question 2. Explain How To Create An Event Handler.?
Answer :
1. Click on Administration->Communications->All Event Handler.
2. Click on add a brand new document from the Event Handler list.
3. Enter the info inside the event handler –
call
specify the configuration to accomplice this event handler
specify the occasion response to accomplice the occasion handler
specify the profile for associating the occasion handler
call of the tool event,
Order of occasion handler checking and comments, if any.
Siebel - CRM Interview Questions
Question 3. Explain Audit Trail In Siebel.?
Answer :
An audit path generates a records of adjustments that have been made to statistics of Siebel applications. It is a record that shows the person that accessed an item, the operation carried out and the way the cost changed. Hence it's miles beneficial for inspecting the records of certain facts, documenting the the modifications for further evaluation and file maintaining. Audit trial plays the staying power of data without any input from the users.
Question 4. Explain In Brief About Siebmtsh.Exe.?
Answer :
Siebmtsh.Exe is one of the techniques created whilst Siebel server installs, depending upon the number of object managers which can be used to permit the number of siebmtsh.Exe strategies increases.
Siebel - CRM Tutorial
Question 5. What Are Caching And Purging In Siebel?
Answer :
Caching is the manner of saving the query outcomes for later use, on the time of requesting the equal question. By the usage of cache, the fee of database processing desires to pay for the query once, no longer every time of query going for walks.
Purging is the method of EAI facts mapping engine strategies, that is used best in development mode. Purge technique is used for purging the existing map of the database. This approach is used at the time of converting the map and run after the map adjustments.
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Question 6. What Is Link Specification?
Answer :
Link specification is a area object type belongings. At the time of setting its fee to proper for a sure discipline the hyperlink specification can be retrieved inside the infant business issue.
Question 7. What Is Inbound And Outbound In Picklist?
Answer :
Inbounded picklist: In this process, values can't be entered through the users, other than specifying in drop down.
Out bounded picklist: In this procedure, the consumer can enter any values outside the drop down.
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Question eight. What Is The Difference Between Mvg Applet And Pick Applet?
Answer :
Pick Applet: A be part of based totally applet and presentations each report that is to be had within the desk and H2E. For instance, if a select applet of cope with on distinctive money owed applets is created, some of these addresses are to be had inside the database and H2E.
MVG Applet: This applet is based totally on 1-M or M-M hyperlink which presentations the child information which are associated with the figure, that initiates the MVG ,and H2E can upload, question and delete the statistics of MVG and H2E.
Question 9. What Are The 3 Major Steps In The Event Handler Process?
Answer :
1. An occasion occurs this is similar to a name that is being disconnected. The events are forwarded by means of the telephony transfer that communicates to the middleware server.
2. The occasions are forwarded with the aid of the middleware server and communicates the patron business provider.
3. The business provider of the communications customer serves the event and executes any action this is described inside the config information, or forwards the events to commercial enterprise carrier methods, or Siebel VB or Siebel eScript code.
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Question 10. What Are The Functionalities Performed By Siebel?
Answer :
Siebel is a software company that design, increase, market and support the product of Customer Relationship control.
This is the business enterprise that produces the CRM applications and offers other functionalities like:
Application-Layer Switching: this offers the content distribution of an utility inside many application servers. It increases the overall performance of the software and the machine. The site visitors distribution can cope with the expanded demands of the customer.
TCP/IP Multiplexing and Connection Management: permit the reduction to be achieved within the connections furnished through the server. It manages and lets in the server to reduce the infrastructure.
Web Compression: it improves the overall performance of the records this is despatched from the server to the purchaser side. The redundant records is removed from the messages that are passed to the clients.
Application Data Caching: it allows the often used statistics to be stored within the cache and server the cause of growing the performance at the client side and reduces the burden on the servers.
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Question 11. How Is Load Balancing Maintained In The Server?
Answer :
There are many applications that use the servers to fulfill the request that is coming for the statistics, packages or any other content. This presents lot of skills to give person pleasant environment to the patron for the application get admission to from the server. The load balancing at the server presents again stop software or the database servers. The servers allow the grouping of similar packages at one area and the offerings also get grouped at unmarried location by using the grouping capability.
The offerings which can be grouped, together, maps one or more servers that are used, to display the logical entity. This permits an clean environment wherein the application can be used to provide easy upgradeable function and maintenance alternatives.
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Question 12. What Is The Deployment Options Used For Load Balancing With Netscaler?
Answer :
NetScaler is used in Siebel to provide the requests to be transferred from client browser to the server the use of the load balancing features which can be provided with the aid of the Siebel servers. The servers in this example don’t require any configuration modifications and it may be deployed without problems with none delay. The server within the load balancing is immediately speaking with the utility server.
The load balancing on the server may be carried out best after putting in the database server. This server lets in the instances to be used in spherical-robin fashion. That allows the configuration file to be best treated by using the Server manager via producing the “generate lbconfig” command.
The other manner to do the weight balancing is to get the request from the purchaser browser and stability the burden the use of different servers which might be interconnected with every different. Netscalar in this situation request the server to switch the weight to address it in a more convenient way.
Siebel - CRM Interview Questions
Question 13. Explain The Steps Required To Implement The Load Balancer On Siebel Servers.?
Answer :
The load balancer can be hooked up at the Siebel Application servers by using the use of the configuration file this is given. The modification can be accomplished in the configuration file this is required by using the server with the validation this is being positioned up via the server on the report.
The steps this is required:
- Update the eapps.Cfg ?Le that disable the Load Balancing of the server through converting the putting which might be defined within the report and by means of converting the road as:
EnableVirtualHosts = False
- Modify the Object Manager join string that is pointing to the Virtual IP and the port as properly that is being used to connect the additives of the item. Load balanced Object Manager permit the relationship of the string to be carried out with the aid of changing the subsequent lines:
ConnectString = siebel.TCPIP.None.None://<VirtualIP>:<VirtualPort>/<Siebel Enterprise Name>/<Alternate of the Object Manager>
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Question 14. Explain The Elements Used In The Following Given Statements With An Example.?
Answer :
ConnectString = siebel.TCPIP.None.None://<VirtualIP>:<VirtualPort>/<Siebel Enterprise Name>/<Alias of the Object Manager>
- The string that is used allow the updation to be achieved in the configuration document and it points to the Virtual IP and the port this is being used. The factors which might be used interior that is as follows:
<VirtualIP>: lets in the IP cope with to be related to the virtual server that is described within the NetScalar. This permits it to be mentioned in the Siebel Application server.
<VirtualPort>: allows the port quantity or the carrier to be described the usage of the virtual server. The default port of that digital server is given as 2321.
<Siebel Enterprise Name>: constitute the call of the Siebel Enterprise that includes the burden balanced Siebel Servers which might be used to offer the objects which may be reused again and again.
<Alternate of the Object Manager>: it is the alias that is given to the Load Balanced Object.
Manager living on the server, and it additionally offer the item management that can be handed to offer the loading balancing wherein the traffic at the server is greater.
The view of the eapps.Cfg configuration file is shown as:
#### Original eapps.Cfg ?Le ####
EnableVirtualHosts = true
[/callcenter_enu]
ConnectString =
siebel.TCPIP.None.None://VirtualServer/SBA_80/SCCObjMgr_enu
### Updated changes to the eapps.Cfg ###
EnableVirtualHosts = fake
[/callcenter_enu]
ConnectString =
siebel.TCPIP.None.None://IP_Address/SBA_80/SCCObjMgr_enu
Question 15. Explain The Various Steps Involved Prior To Configuring Netscaler.?
Answer :
The various steps to be observed prior to configuring Netscaler are:
1. Check that the network topology is nicely planned and configured well. The network entity also requires the weight balanced servers which can be in place of the same subnet. It influences the network and the manner it's far being built.
2. Select a plan in which the Virtual IP deal with is used and the port is likewise configured. After configuring most effective the weight balancing may be done. That allows clean configuration gadget and permit clean to enforce the server.
3. Installing of the NetScaler takes location inside the Data Center that is related through switches and hubs and allow other elements to be related for the verbal exchange.
4. Initialization of NetScaler is executed using the license keys provided by way of the seller after which assigning of the IP address is likewise finished.
5. Setup permits all of the high performance to be selected so that the server can be taken into consideration in excessive availability.
6. Configuration of the Network Gateway, Subnet, and different networking additives is being finished for the use of VLANs this is utilized by NetScaler. This makes the server to look which server may be used for load balancing.
7. Set up of the machines lets in the software and the networking to be configured nicely. This additionally lets in exclusive components to be connected to the server well.
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Question 16. Explain The Restrictions In Siebel That Comes While Planning The Networking Topology.?
Answer :
The restrict this is given at the same time as making plans the networking topology is:
On every instance the URL that is given for an item is pointing to one of the string this is described by means of the Object Manager (OM). The virtual IP deal with and the port gets blended to provide the whole URL for the semantic net search engine.
The software includes one VIP (Virtual Internet Protocol) that may be shared the use of the multiple applications and allows it to be related to exclusive servers that offer gear to do load balancing collectively.
The patron this is running the software uses extraordinary channels by the usage of the concept of partitioning:
Different VIPs are configured and multiple as well for a Siebel utility. The servers are partitioned according to the VIPs that are used and which are configured. The a couple of IP deal with is not necessary to perform the task.
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Question 17. Explain The Netscaler One-arm Mode Deployment Model.?
Answer :
NetScaler is deployed to provide high availability for the servers to allow the software to run on numerous systems without being stuck. NetScaler one-arm mode lets in the combination of Siebel surroundings into any bodily server that consists of the modifications for an present server or the community. The infrastructure that is supplied with it is extraordinarily obvious and lets in clean features and tools to make an improve in it. Siebel Applications doesn’t require any requirement to be able to cause them to handle the weight balancing.
The servers are also referred to as the weight balancers in which the network topology and the format is being handled and deployed through the administrator to offer the correct records. Siebel administrator offers a hit implementation of the TCP/IP deal with and the DNS servers to speak between the Siebel servers and Virtual Ips that areconfigured thru NetScaler.
Hardware and Networking Interview Questions
Question 18. What Is The Use Of Global Policy Expressions Defined In Siebel?
Answer :
The international coverage expression allows placing the situation that is allowed to go into the content material the usage of the NetScaler gadget. The expression is used to symbolize the situations and permit the guidelines to be made in line with it. The policy expression can be shared between many structures and the components. This coverage expression includes compression, integrated caching that allows the saving of the facts supply this is being visited and to growth the overall performance stored in the cache.
Policy expression uses content switching capabilities to enable the offerings controlled through the rules which are made. The policy expression may be created the usage of the configuration utility. This is the feature node that the gadget node makes use of of the NetScaler. System node includes the worldwide repository this is used to provide the advantage of the system administrator’s duty for the expressions.
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Question 19. What Are The Steps Required To Set The Policy Expression?
Answer :
There are steps to setup the policy expression within the gadget node as it includes the general repository of the gadget and it's far necessary to keep the registry of the device. The gadget node makes use of the static caching of the system for that policies may be created.
The steps the ones are required as follows:
For the static caching the name of the coverage expression gets created for the HTTP gadgets that want to be accessed and allowed to be managed through the machine node. The objects are like pictures including gif, jpg, png, and many others., JavaScripts which are allowed to offer the interplay between the patron and the server, css that gives the visible illustration of the overall layout and the device to make it visually extra appealing. The name of the coverage expressions are brought to expose the expanded compression like js and js_content_type.
Question 20. How Is Netscaler Static Caching Maintained?
Answer :
HTTP caching is maintained with out the information of any technique that is provided with the platform on which the Siebel gets hooked up. The services are made to transparent to permit the caching to be dynamic and there may be a caching that takes region for each dynamic and static content material. The dynamic content caching is saved so long as this system runs and the static content are stored until the user gets rid of the cache from the browser.
The examples of Image record may be taken in this situation that permit the static content to be cached by way of the usage of NetScaler. The dynamic generation of the software content permit it not be cache-able because it lets in more space and common sense to shop the dynamic content. The caching may be adjusted via changing the most length and header string and other modifications may be done by means of going to the settings region.
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Question 21. What Is The Procedure To Configure The Static Caching Using The Content Group?
Answer :
The content group is used to cache the item used by the NetScaler. This cache is the integrated cache this is used as a member to expose the association between the items. The association or the communication is being carried out whilst an item is downloaded or saved in the gadget in there certain locations. The affiliation is being represented in the policy that results inside the caching of the item within the device and lets in it to be made available when next time the user comes.
To configure the static cache the use of the content material institution use:
The NetScaler configuration utility by going to the navigation panel
Expanding the incorporated cache node phase.
Select the sub-node from the content institution.
Select the call of the node and pick out the picture that need to be delivered.
Select the picture of the average length and add it.
Question 22. What Will Happen After The Content Groups Gets Created?
Answer :
After choosing the memory and developing the institution the reminiscence placing gets finished and it creates a content organization such as the photographs. The creation permits the content companies to be saved as static content material gadgets. These items use HTTP or HTTPS servers to initiate the caching rules that are being made for the servers.
The rules which include JavaScript, css, and so forth. It additionally allows the content institution to be selected and used to offer different gadgets. The configuration software is used in this situation as nicely and also to extend the incorporated caching node that lets in gadgets to be called and exceeded to encompass more information.
Question 23. How Is Server Monitoring Managed Using The Load Balancing Concept?
Answer :
Server tracking is used earlier than configuring the load balancing server. The reveal lets in the tracking of the fitness of the server and considers it at various degrees of criticality ranges. NetScaler server is used to test the health of the server periodically to test the preservation of it. Necessary action takes area by way of checking the server responses a designated destination and taking the proper movements on them.
NetScaler device uses a default TCP protocol to monitor routinely the server and its services which can be created using the burden balancing. Server tracking is vital for use to allow the transaction between IP addresses may be seen and illegal activities can be blocked if any with the aid of the server itself.
Siebel EAI Interview Questions
Question 24. How Is Siebel Server Set Up Using The Default Tcp Monitor?
Answer :
Siebel servers are clean to set up and it requires a few default parameters that may be utilized by NetScaler. The NetScaler makes use of the default TCP monitor to view all the safety and server fitness. The server fitness is essential to watch to keep it from any failure that could occur all through the jogging of the device.
The server exams the machine and marks the services of the Siebel as “UP” if all of the offerings are functioning well. The default parameters which might be provided end up enough then the deployment might be based at the Siebel. The monitor is used to view the TCP cope with and the HTTP transmission of the records from one machine to another machine and allow most effective the proven records to switch.
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Question 25. What Is The Process Of Configuring Siebel 8 Web Virtual Server?
Answer :
The process of configuring the Siebel 8 Web virtual server is as follows:
Go to the Navigation Panel this is selected from the NetScaler Configuration Utility after which the load balancing node is accelerated to comprise new modifications this is being made or to peer the settings of the server.
Select the Virtual Server sub-node that lets in the server to comprise the changes this is being completed and the burden balance can be performed greater correctly. The overall performance of these increases because of this. Click Add to add the sub-node.
Write the name within the area noted with the Siebel service like name = _http_80
The server field includes the IP cope with of the server this is given as IP address is 172.Sixteen.10.242
The protocol discipline consists of HTTP discipline using the pull down to let the consumer pick the port on which they need the field to be binded.
To bind the services of Siebel to digital server the activation of the services is to be performed as this share the load from all the servers and permit the sharing of load to appear frivolously.
Question 26. How Is Session Persistence Used For Siebel?
Answer :
Session persistence is given whilst the NetScaler load balancer is used to choose the particular server that directs the server to the purchaser requests. The purchaser can request something that need no longer to be despatched to the server that is physically positioned somewhere and the nation data may be transferred from one client to any other. The session staying power can be enabled by means of using the cookies that can be configured to insert an HTTP in customer responses.
The cookie is inserted in the area of the header through which the HTTP reaction is given to the net browser. The net browser is used to simply accept the cookies that are included the use of the request of the customer made to the server. The technique or the persistence choice is chosen that suggests the cookie that is inserted for the use.
Cap Gemini Siebel CRM Interview Questions
Question 27. What Is The Process To Create The Dynamic Drilldown?
Answer :
Dynamic drilldown is a way that allows the drilling of the item through the unmarried supply that produce one-of-a-kind views on positive situations while carried out gives the effects in line with the enter that is given. The drilldown items are controlled and allowed to be put the use of a specific condition.
The dynamic drilldown is created as follows:
Drilldown uses the vacation spot object sorts that outline the situations that need to be decided and the view offers the special locations to outline the kid gadgets. The conditions may be expressed by the usage of the assets taken from you by way of default.
The figure drilldown acts the default characteristic that is to receive and sure movements that may be taken at the device.
To create a dynamic drilldown object it requires:
1. Expansion of the Applet gadgets kind from the object explorer. It lets in clean exploration of the object and makes use of it in line with the requirements.
2. The possibility list receives selected that is straightforward for an item list editor.
3. The applet that is generated on one applet then the person will pay for the relaxation so that it is able to be allowed to show the drill down operations.
4. The block is being defined and the block is being given.
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Question 28. What Is The Differences Between Static And Dynamic Drilldowns?
Answer :
The static drilldown has a configuration that permits the object with the definition to be recognized the usage of the link discipline that is given for the duration of the submission of the sector and the view. The belongings setting lets in the person to properly set the purpose of dynamic drilling and it's miles used to specify the column or manage placing. Whereas, dynamic drilldown permit the items to have destination has object definitions. Each of the point to the type subject in components allows the enterprise gear to be incorporated and permit the destination item to specify the listing.
This is to specify list column or manage this is given as link and allow many competencies to be regarded when clicking on it. Whereas, the fee within the dynamic drilldown allow the bride to be sitting subsequent to you that lets in exclusive perspectives given for any further movements.
Question 29. What Is The Difference Between Vbc And Ebc In Siebel?
Answer :
VBC stands for Virtual Business Component is a mechanism this is utilized in Siebel to permit the statistics to provide an outside machine that may be regarded the usage of the Siebel utility without replicating the fields and the dataset that I have given already. Whereas, EBCs stands for external enterprise additives and offer a way to feature the sources which might be accessed via the statistics. This statistics is not shown from our cease handiest.
VBC offer the exact description of the account which can be saved in the external database. It also permit the saved information to be transferred that lets in smooth retrieval of the coverage this is external to the gadget. Whereas, EBC doesn’t use the idea in which there is no assist given.
EBCs assist the connection and the cellular user doesn’t practice the equal template. It permits the information to be transferred from one place to another. Whereas, VBCs are configured the usage of the Siebel equipment like MQSeries, insert and update on the records,
EBC allow the business item layer to be at the pinnacle and run on the Siebel server. Whereas, this isn't always allowed in the case of all of the assignments that are exceeded together.
Siebel EIM Interview Questions
Question 30. What Is Siebel Force Active?
Answer :
The Force Active setting of TRUE suggests to the system that it should achieve statistics for the sphere on every occasion the commercial enterprise component is accessed, even supposing the sphere isn't always displayed inside the contemporary applet; this provides the sphere to the SQL question each time.
Question 31. Explain The Difference Between A Web Client, Dedicated Client And Mobile Client?
Answer :
In net consumer, the software is accessed through a web browser; no software program wishes to be mounted at the m/c besides the internet browser. It connects through the internet server.
In devoted purchaser we want to install the purchaser software program on m/c. Dedicated Client connects immediately to Siebel Database.Mobile Client connects via the Siebel Server.
