Top 100+ Service Now Development Interview Questions And Answers
Question 1. What Is Servicenow?
Answer :
ServiceNow is a cloud based totally ITSM tool.It affords a single system of file for IT offerings, operations, and commercial enterprise control via automating IT provider packages and tactics. All components of IT Services can doubtlessly stay within the ServiceNow ecosystem of modules, and accordingly, it gives us a entire view of services and assets. This lets in for broad manipulate of a way to satisfactory allocate resources and design the method drift of those services
Question 2. What Do You Mean By Term “utility” In Service Now?
Answer :
Application is a group of modules which affords its related statistics.For example change utility affords the statistics related to change manner. It include modules like create alternate price ticket,view alternate tickets and many others.
Web Designing Interview Questions
Question 3. What Is Full Form Of Cmdb?
Answer :
Configuration Management Database
Question 4. What Is Cmdb Baseline?
Answer :
CMDB baselines facilitates to understand and control the modifications which have been made to a configuration object(CI) after its Baseline has been created. Baseline is the snapshot of a CI.
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Question 5. How To Enable Or Disable An Application?
Answer :
Navigate to “Application Menus” module underneath device definition application.Open the respective application that require to be allow or disable.Set lively as genuine to allow it or set active to false to disable it.
ASP.NET Interview Questions
Question 6. What Is A View?
Answer :
View defines the association of fields on a shape or a listing. For one single shape we will define more than one views in line with the person options or requirement.
Question 7. What Is Acl?
Answer :
An ACL is get admission to control list that defines what facts a person can get right of entry to and how they are able to get right of entry to it in service now.
ASP.NET Tutorial Web Developer Guide Interview Questions
Question 8. What Do You Mean By Impersonating A User? How It Is Useful?
Answer :
Impersonating a person way that you could log in to the device as that user and may have feel how the carriernow UI is ready for that person.This may be very useful even as testing.For instance in case you are required to test that a consumer can get admission to exchange shape or not.You can impersonate that user and may test instead of logging out out of your session and logging again with that person credentials.
Question nine. What Is A Record Producer?
Answer :
A file manufacturer is a type of a catalog object that allows customers to create taskbased information from the service catalog.For instance you could create a trade report or trouble document the use of record manufacturer. Record producers offers an alternative way to create facts through service catalog
Continuous Integration Interview Questions
Question 10. What Is Dictionary Override?
Answer :
Dictionary Overrides affords the capability to override numerous houses of a area in extended desk.For example trade table is extended from assignment table.There is a subject named repute in project desk and set as studymost effective.When we use this field in exchange shape it'll display be a examine best.We can set this to nonexamine only by means of using the dictionary override.Similarly there are different properties that can be set for the fields in prolonged desk.
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Question 11. What Do You Mean By Coalesce?
Answer :
Coalesce is a belongings of a discipline that we use in remodel map field mapping.When we set the coalesce as genuine for a area mapping it signifies that this field will work as precise key.If a discipline fit is observed with the coalesce field, then present document may be up to date with the imported records in goal desk else a new report can be inserted into the goal desk.
Service Oriented Architecture (SOA) Interview Questions
Question 12. What Is An Ui Policy?
Answer :
UI rules are opportunity to client scripts.It may be used to set a field as obligatory, read only and seen on a shape. You can also use UI policy for dynamically converting a area on a form.
Web Designing Interview Questions
Question 13. What Is A Data Policy?
Answer :
Data policy assessments the necessary and readhandiest of a discipline whenever a file is inserted or updated thru an internetservice or import set.For instance: If a mandatory subject within the incoming record (from import set or netprovider) is empty then the data coverage will not permit to insert that report into the table.
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Question 14. What Is Difference Between Ui Policy And Data Policy?
Answer :
UI coverage acts when a document is inserted or updated via a servicenow UI i.E servicenow bureaucracy while records policy acts every time a report is inserted or updated into database via any approach.
Question 15. What Is A Client Script?
Answer :
Client script sits on the customer side(the browser) and run there handiest.Varieties of purchaser script are OnLoad() OnSubmit() OnChange() OncellEdit)()
Question sixteen. How Can You Cancel A Form Submission Through Client Script?
Answer :
In the onSubmit function return fake. Function onSubmit() return fake?
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Question 17. What Is A Business Rule?
Answer :
Business rule is server facet scripting that executes whenever a document is inserted, updated, deleted,displayed or queried.The key component to hold in thoughts even as growing a business rule is that once and on what action it has to execute. You can run the commercial enterprise rule ‘on display’, ‘on before’ or ‘on after’ of an motion (insert,delete,update) is executed.
Question 18. Can You Call A Business Rule Through A Client Script?
Answer :
Yes you can name a commercial enterprise rule thru a purchaser script through the usage of glideajax
ASP.NET Interview Questions
Question 19. What Is A Glide Record?
Answer :
Gliderecord is a java magnificence that is used for database operations rather than writing SQL queries.
Question 20. What Is Import Set?
Answer :
Import Sets is a tool used to import facts from numerous records assets and, then the use of remodel map, map that statistics into ServiceNow tables. The Import Sets table acts as a staging desk for data imported.
Question 21. What Is Transform Map?
Answer :
A transform map rework the file imported into servicenow import set table to the target desk. It also determines the relationships among fields displaying in an Import Set table and fields in target table
Question 22. What Do You Mean By Foreign Record Insert?
Answer :
A overseas file insert occurs when an import makes a change to a desk that isn't always the target desk for that import. This happens while updating a reference discipline on a desk.
Question 23. What Does The Client Transaction Timings Plugin Does?
Answer :
The Client Transaction Timings plugin enhances the machine logs by means of presenting greater statistics on the period of transactions among the client and the server. By supplying facts on how time became spent at some stage in the transaction, performance troubles can be tracked down to the source via seeing wherein the time is being fed on.
Question 24. Which Searching Technique Is Used To Search A Text Or Record In Servicenow?
Answer :
Zing is the textual content indexing and seek engine that performs all text searches in ServiceNow.
Web Developer Guide Interview Questions
Question 25. What Is Inactivity Monitor?
Answer :
An inactiveness reveal triggers an event for a project document if the venture has been inactive for a certain time period. If the project stays inactive, the display repeats at regular intervals.
Question 26. What Is Domain Separation?
Answer :
Domain separation is a manner to separate facts into (and optionally to separate management through) logicallydefined domains. For example A patron XYZ have business and they are using servicenow single instance for both commercial enterprise.They do not need that user’s from one enterprise can see facts of different enterprise.Here we are able to configure area separation to isolate the facts from both business.
Question 27. Ho You Can Remove Remember Me Check Box From Login Page?
Answer :
You can set the assets – “flow.Ui.Forgetme” to actual to remove the Remember me check field from login web page.
Continuous Integration Interview Questions
Question 28. What Is Html Sanitizer?
Answer :
The HTML sanitizer automatically cleans up HTML markup in HTML fields to remove undesirable code and shield in opposition to security worries which include crosswebsite online scripting attacks. The HTML sanitizer is lively for all times beginning with the Eureka launch.
Question 29. What Is The Significance Of Cascade Variable Check Box In Order Guide ?
Answer :
Check field to pick whether the variables used need to cascade, which passes their values to the ordered gadgets. If this check box is cleared, variable records entered inside the order guide isn't always exceeded directly to ordered objects.
Question 30. What Are Gauges?
Answer :
A gauge may be based on a document and may be placed on a homepage or a content material page
Question 31. What Do You Mean By Metrics In Servicenow?
Answer :
Metrics document and measure the workflow of character data. With metrics, clients can arm their process via supplying tangible figures to degree, for instance, how long it takes earlier than a price ticket is reassigned or modifications state.
Question 32. How May Types Of Search Is Available In Service Now?
Answer :
Use any of the following searches to discover data in ServiceNow:
Lists: locate information in a list?
Global textual content seek: locate facts in a couple of tables from a single search area.
Knowledge base: discover expertise articles.
Navigation clear out: filter out the items inside the software navigator.
Search monitors: use a formlike interface to search for information in a desk.
Administrators can create these custom modules.
Question 33. What Is A Bsm Map?
Answer :
BSM Map is a Business Service Management map.It graphically presentations the configuration gadgets (CI) that aid a enterprise carrier and shows the repute of those configuration items.
Service Oriented Architecture (SOA) Interview Questions
Question 34. In Which Table Update Sets And Customization Are Stored?
Answer :
Each update set is stored in the Update Set [sys_update_set] table, and the customizations which are associated with the replace set, are stored in [sys_update_xml] table.
Question 35. What Happens If A Default Update Set Is Marked As Complete?
Answer :
If the Default update set is marked Complete, the device creates another update set named Default1 and uses it as the default update set.
Question 36. Does Home Pages And Content Pages Are Added To The Update Sets?
Answer :
Homepages and content material pages are not introduced to update sets with the aid of default. You should manually upload pages to the current update set through unloading them.
Question 37. What Is Reference Qualifier?
Answer :
Reference qualifiers is used to restriction the statistics that is selectable for a reference discipline.
Question 38. What Is Performance Analytics In Servicenow?
Answer :
Performance Analytics is an extra application in ServiceNow that allows customers to take a snapshot of facts at regular intervals and create time collection for any key performance indicator (KPI) within the agency.
Question 39. What Is The Difference Between Next() And _next() Method?
Answer :
next() approach is responsible to transport to the following file in GlideRecord. _next() affords the identical functionality as subsequent(), intended for use in instances while we query the desk having a column call as subsequent.
Question forty. How To Set The Invalid Queries Into Empty Result Sets?
Answer :
By default queries with invalid subject names run but forget about the invalid circumstance. For more strict question manipulate you may enable the glide.Invalid_query.Returns_no_rows assets a good way to bring about an empty end result set for invalid queries.
Question forty one. How To Determine Whether Any Of The Field Value In A Record Have Changed?
Answer :
By the use of the method changes() you could decide that the field value has been changed for a document.
Question 42. Which Object Is Used To Reference The Current Active Form In Client Script?
Answer :
g_form object is used to reference the modern-day lively shape in customer script
Question forty three. Which Object Is Used To Refer The Current Logged In User In Client Script?
Answer :
You can use the object g_user object to get the details of cutting-edge lively person.
Question 44. State The Best Practices Of Client Scripts?
Answer :
Few of the fine practices to apply client Scripts :
Enclose Code in Functions.
Aviod DOM manipulation, use g_form object.
Avoid international customer scripting, and so on.
Question forty five. How Will You Hide/show A Field Using Client Script?
Answer :
You can use the g_form.SetVisible(‘fieldname’, ‘fee’); approach to show/hide a area using purchaser script.
Question forty six. What Is The Processing Order For Record Acl Rules?
Answer :
Record ACL guidelines are processed in the following order:
Match the item in opposition to area ACL regulations.
Match the object towards table ACL policies.
User ought to pass each subject and desk ACL rules with a purpose to get admission to a file object.
Question forty seven. How To Change The Homepage Layout?
Answer :
Administrators can create or adjust layouts via navigating to Homepage Admin > Layouts.
Question forty eight. How To Enable Automatic User Creation From Email?
Answer :
Set the assets go with the flow.Pop3readerjob.Create_caller to proper in machine houses.
Question forty nine. How Servicenow Recognizes Inbound Emails?
Answer :
Via Watermark or InReplyTo e-mail header. If These aren't gift, ServiceNow acknowledges electronic mail containing a prefix inside the problem line.
Question 50. How To Create An Inbound Email Action?
Answer :
Navigate to System Policy > Email > Inbound Actions and Click New.
Question fifty one. How To Control The Script Conditions Of Access Control Rules Apply To A Table’s Reference Fields?
Answer :
You can Add glide.Sys_reference_row_check to the System houses and set to genuine.
Question fifty two. Name Few Types Of Reports That You Can Generate?
Answer :
Few of stories are:
List
Bar
Pivot
Pie
Calender
Question 53. How To Activate The Reporting Engine?
Answer :
Make the flow.File.Use_charting_v2 gadget belongings to true.
Question fifty four. How To Create Your Own Report?
Answer :
Navigate to Reports > Create New. In releases previous to Eureka, navigate to Reports > View / Run and then click New.
Question fifty five. Which Role Is Required To Create And Access Baseline?
Answer :
ecmdb_admin function is required to create and get entry to baselines.
Question fifty six. How To Get The Row Count In A Glide Record?
Answer :
By using the getRowCount() function you may retrieve the number of rows.
Question fifty seven. What Is The Difference Between Deletemultiple() And Deleterecord()
Answer :
deleteMultiple() deletes more than one facts consistent with the present day "where" clause. Does not delete attachments, while deleteRecord() deletes single file.
Question 58. How To Restrict Users To Upload An Attachment In Servicenow
Answer :
Following is the step smart step process:
Navigate to System Properties > Security.
In the Attachment limits and conduct segment, discover the List of roles (comma-separated) that could create attachments: belongings (float.Attachment.Function).
Enter one or greater roles separated by way of commas.
Only roles indexed on this assets are capable of upload attachments to a document. If no roles are entered, then all roles can add attachments to ServiceNow paperwork.
Click Save.
Question 59. How To Disable Attachment On A Specific Servicenow Table?
Answer :
Go to the dictionary of that table and upload "Add no_attachment" to the Attributes subject.
Question 60. What Is The Significance Of Cascade Variable Checkbox In Order Guide?
Answer :
Check field to pick out whether the variables used should cascade, which passes their values to the ordered objects. If this check field is cleared, variable data entered within the order manual isn't surpassed on to ordered items.
