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Top 100+ Salesforce Admin Interview Questions And Answers - Jun 01, 2020

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Top 100+ Salesforce Admin Interview Questions And Answers

Question 1. Suppose If A Record Meets Workflow Criteria For Time Based Workflow Action, The Action Goes In Queue. Later, Before The Time Based Action Is Triggered, The Same Record Gets Modified And The Criteria Previously Met Is Changed And Now It Does Not Meet The Workflow Criteria. What Happens To The Time Based Action Placed In Queue?

Answer :

Simply the time based workflow motion is removed from workflow queue and could not get fired.

Question 2. How To Clear The Time Based Workflow Action Queue?

Answer :

We can clear time based workflow motion queue in two ways they may be

1.Make the standards false.
2.Removing scheduled actions from the queue.

Sales Management Interview Questions
Question three. We Have “time Based Workflow” And There Is Action Scheduled To Be Executed. Can We Delete That Workflow?

Answer :

It isn't possible to delete the workflow whilst the workflow is having any pending time dependent moves.

Question four. We Have A “time Based Workflow” And There Is Action Scheduled To Be Executed. If We Deactivate The Workflow, Scheduled Actions Will Be Removed From Queue Or Not?

Answer :

Even after deactivating the the workflow, its movement will now not be eliminated. It’s still active in queue.

Sales Management Tutorial
Question 5. In Which Criteria Of A Workflow – “time Dependent Workflow Action” Cannot Be Created ?

Answer :

Created, and every time it’s edited.

Salesforce Developer Interview Questions
Question 6. What Is Time-dependent Workflow?

Answer :

Time dependent workflows are not achieved independently. Time based workflows remain consistent in the workflow queue as long as the workflow rule standards is legitimate.

Question 7. What Is A Workflow Field Update?

Answer :

Field updates in workflow and approval methods specifies the sphere that we need updated and inserting the new fee for it. Depending on the sphere type, we are able to select the following options. They are apply a selected value, make the price blank, or calculate a value based on a components you create.

Apex Tutorial Apex Interview Questions
Question 8. What Is A Workflow Alert?

Answer :

Email alert is one of the movement utilized in workflow and approval. They are used to generate email template by means of a workflow rule or approval method and despatched to vacation spot recipients. We can send workflow email signals  to users, contacts having an legitimate e mail cope with.

Question nine. What Is A Workflow Task?

Answer :

Workflow obligations in salesforce are used to assigns a project to users. Using responsibilities we are able to specify the Subject, Status, Priority, and Due Date of the assignment. Tasks are workflow & approval moves which might be brought on via workflow policies or approval strategies.

Sales Promoter Interview Questions
Question 10. What Are The Different Workflow Actions Available In Salesforce?

Answer :

1. Tasks.
2. Email signals.
3. Area updates.
4. Outbound messages

Excel Dashboards Tutorial
Question eleven. Different Workflow Components Available In Salesforce?

Answer :

In salesforce.Com. Workflows includes five additives they may be.

1.Workflow rules.
2.Workflow tasks.
3.Workflow Email indicators.
Four.Workflow field updates.
Five.Workflow Outbound messages

Salesforce Crm Interview Questions
Question 12. What Is Workflow?

Answer :

Salesforce Workflow is a commercial enterprise logic that evaluates the statistics as they're created, updated in an item to use automatic process like Assigning Tasks, Emails, Field Update and outbound message sending.

Sales Management Interview Questions
Question 13. What Is Analytical Snapshot In Salesforce.Com ?

Answer :

Analytical Snapshot in Salesforce are used to create reviews on ancient facts.

Sales Forecasting Tutorial
Question 14. How To Enable “floating Report Header”?

Answer :

To enable floating record header in salesforce visit Setup=>Customize=>Reports and Dashboards=>User Interface settings=>Click on permit floating document header.

Question 15. What Is The Use Of “floating Report Header”?

Answer :

Floating report headers enables us to display the column header visible on every web page whilst we scroll the file page.

Sales Forecasting Interview Questions
Question sixteen. Which Permission Is Required To Set The Running User Other Than You In Dashboard?

Answer :

The user must have “View All Data” permission is needed to set the jogging users.

Salesforce Tutorial
Question 17. Who Can Access “drag And Drop Dashboard”?

Answer :

User who have permissions in managed dashboard can get entry to drag and drop dashboard.

Salesforce Lightning Interview Questions
Question 18. Explain Dynamic Dashboard.?

Answer :

Dynamic dashboards in Salesforce displays set of metrics that we need across all tiers of your organisation.

Dynamic Dashboards in salesforce are Created to provide protection settings for the dashboards in salesforce.Com. We may have a demand in an employer to “view all data” by means of every user in an organisation according to their get entry to we should select Run as Logged-in User. There are  placing choice in Dashboards. They are

1.Run as distinct User.
2.Run as Logged-in User.

Salesforce Developer Interview Questions
Question 19. Can We Schedule Dynamic Dashboards?

Answer :

No, we can't time table dynamic dashboards for refresh. It ought to be accomplished manually.

Question 20. What Are The Different Dashboard Components?

Answer :

Salesforce dashboard components are used to represent information. Salesforce dashboards have a few visual representation components like graphs, charts, gauges, tables, metrics and visualforce pages. We can expend to 20 components in unmarried dashboard.

 

 

Windows Workflow Foundation Interview Questions
Question 21. What Are Dashboards?

Answer :

Salesforce Dashboards are the graphical illustration and visual presentation of reports statistics in salesforce.

Question 22. Is It Possible To Delete Reports Using Data Loader?

Answer :

No, it isn't always possible to delete reviews the usage of data loaders.

Question 23. What Is A Bucket Field In Reports?

Answer :

In salesforce reviews, bucket fields are used to categorize reviews records . When we use bucket area in reports there's no need of creating formula or a custom discipline.

Salesforce Report And Dashboard Interview Questions
Question 24. Who Can Run Reports?

Answer :

In Salesforce.Com, most reviews run automatically when we click on the report name. If we want to run a report click on on “Run Report” to run automatically.

Apex Interview Questions
Question 25. What Are Custom Report Types?

Answer :

Custom document types in salesforce lets in us to build framework inside the document wizard whilst developing custom reports. This custom reviews may be created between popular and custom objects.

Question 26. What Is Trend Report?

Answer :

Trend reports in salesforce are the ones which presentations historic records. Trend reports are used to examine which fields consists of information that we need to pass over.

Salesforce Integration Interview Questions
Question 27. What Is A Matrix Report?

Answer :

Matrix reports is salesforce are those where the facts is arranged in grid format having rows and columns. Data is arranged vertically and horizontally in tables like excel layout.

Sales Promoter Interview Questions
Question 28. What Are Custom Reports?

Answer :

Custom reports in salesforce are those created by using user with specific criteria. These sort of record may be deleted, edited and shops in personal folders.

Question 29. What Are Standard Reports?

Answer :

Standard reports in salesforce are the ones provided with the aid of salesforce.Com. These kind of reports can't be deleted and used ordinarily for developing custom reviews.

Salesforce Interview Questions
Question 30. What Are Different Kinds Of Reports?

Answer :

There are three varieties of reviews in salesforce.Com they're

1.Tabular reviews.
2.Summary reviews.
3.Matrix reviews

Question 31. A Custom Object Contains Some Records, Now My Requirement Is To Create Field In This Object With Master Detail Relationship.?

Answer :

No. We will no create grasp detail relationship first create appearance up dating and associate appearance fields for each parent record and then convert this to Master detail courting.

Question 32. Can We Create Master Detail Relationship On Existing Records?

Answer :

Yes, It is possible to create Master-Detail Relationship on current record. First we must create Look-Up relationship to a  report then convert it to master-Detail Relationship.

Question 33. Define Various Characters Of Roll-up Summary Field?

Answer :

1.Roll-Up Summary subject may be created best in a object that is referred as a item with a master targeted relationship field.
2.Roll-Up Summary discipline can simplest created for Master-detail Relationship.
Three.Roll-Up Summary discipline can't be  created for Look-up Relationship.
Four.It Derives the records from toddler Object.
Five.We can’t trade subject kind of a area that we reference in a roll-up precis discipline.
6.Auto numbers aren't to be had right here.
7.Roll-Up Summary fields aren't to be had for mapping lead fields of converted fields.

Salesforce Crm Interview Questions
Question 34. What Is A “self Relationship”?

Answer :

Self Relationship is nothing however growing relationship among  equal gadgets. This Self Relationship is a Look-up Relationship to the equal object.

Question 35. In Partner Community, External User Is Having Appropriate Owd And Profile Settings For Opportunity Or Consider Any Other Object. However They Are Getting Insufficient Privilege Access, What Might Be Cause Of This Error ?

Answer :

1.First check that each area used in file has Field level security for external users.
2.Check whether Standard Report Visibility settings are enabled, if it is enabled user can be able to see reports that are based on preferred report kinds.
Three.Now outside consumer can be capable of access touchy records of inner user.

Question 36. While Setting Owd (organization Wide Sharing), Can We Change/modify The Setting Of Child Record In Case Of Master-detail Relationship?

Answer :

No, we cannot change the settings of child file in Master Detail courting due to the fact infant record is controlled through determine file.

Sales Forecasting Interview Questions
Question 37. How Can You Change The Setting “grant Access Using Hierarchies” For Standard Objects?

Answer :

It is not possible , through default Grant Access Using Hierarchies alternatives are enabled for popular items and that they can not be changed.For custom items we can alternate “Grant Access Using Hierarchies “settings .

Question 38. Best Practices Of Creating Contact Sharing Rules?

Answer :

Organization huge default settings are used to set pink, write, study/write permissions

Question 39. What Is A Role And Role Hierarchy?

Answer :

Salesforce uses function hierarchy to robotically to grant get right of entry to to customers with the aid of default. We can not edit Grant Access the use of Hierarchies for wellknown objects and might edit Grant Access using Hierarchies test box for Standard gadgets.

Question forty. What Are Login Hours And Login Ip Ranges?

Answer :

Login hours are set in an enterprise to restrict the consumer’s who attempts to login earlier than or after login hours.
To set login hours in an enterprise visit Setup=>Administration=>Manage users=>Profiles.
IP levels are used to restriction any login attempt is completed from unknown IP addresses. Usually businesses hold login IP ranges.
To set Login IP tiers in salesforce visit Setup=>Administration Setup=>Manage Users=> Profiles.
Salesforce Lightning Interview Questions
Question 41. Tell Me About Field-stage Security?

Answer :

In area stage safety, we control the user what to look, edit, delete of a particular discipline inside the object.

Question 42. How Can You Define Field Dependency?

Answer :

In Field dependency, we ought to fields controlling filed and structured discipline. When a variety is made the controlling field controls dependent picklist values.

Ex:- When a country is chosen in established picklist then the states are to be had to that united states. Here usa is controlling discipline and State relies discipline.

Windows Workflow Foundation Interview Questions
Question forty three. Difference Between Profiles And Permission Sets?

Answer :

Permission Sets : In this Permission sets we outline the get entry to degree of the person. Generally we decide what a person can do within the applications. These are used to provide extra permission to a consumer.

Profiles : In Object degree Security, Profiles are assigned to the user by using gadget administrator. A profile can be assigned to many users wherein as a consumer may have handiest one Profile.

Question 44. What Is Permission Set?

Answer :

Permission units in salesforce.Com are the mixture of different settings and permission units given to person to get admission to information and files.

Note :- Manual sharing is to be had for handiest Organization extensive default settings are non-public to the object.

Question forty five. Which Fields Are Indexed By Default In Salesforce?

Answer :

Salesforce indexed some fields via default they're Id, name, owner fields, lookup fields, grasp-detail relationship fields, audit dates like Last Modified dates.

Question forty six. What Are Static Resources?

Answer :

Static resources enables to shop add pix, documents, zip files, documents, javascript documents, Css Files which may be used in visualforce pages. Maximum information storage restriction for static resource is 250mb.

Question forty seven. How To Delete User From Salesforce?

Answer :

In salesforce.Com, deleting a person isn't viable. But the person may be deactivated with the aid of freezing that consumer in salesforce. To deactivate user visit Setup=>Administer=>Manage customers=>Users=>Click on Freeze.

Question forty eight. What Is Page Layout And Record Types?

Answer :

Page Layout :- In page format customization can be achieved like fields, associated lists, custom links may be arranged.

Record Types :- Record sorts in salesforce allows to enforce enterprise strategies like defining picklist values for standard and custom pick lists.

Question 49. How Can You Use The Term “transfer Record” In Profile?

Answer :

Transfer file  is a type of permission in salesforce. If a user is is given get right of entry to to switch a document then the person could have the capacity to transfer the facts which have Read get admission to.

Question 50. Difference Between Role And Profile?

Answer :

Roles :- Using we can offer record stage get entry to like agency extensive defaults, Role hierarchy, sharing policies and Manual sharing. Simply roles affects report degree get entry to.

Profiles :- Using  profile item stage and discipline stage get right of entry to can be made similar to trendy permissions, tab stage permissions, read & write permissions etc.

Question fifty one. How Many Custom Fields Can I Created In An Object?

Answer :

In Unlimited version we are able to create as much as 500 fields according to item. In expert edition we will create as much as 100 custom fields in step with item.

Question 52. List Examples Of Custom Field Types?

Answer :

Some of the custom discipline sorts are date field, Date/Time field, Currency field, Checkbox field, Number subject, Text field, Pick list discipline, Email area, percent fields, cellphone discipline, Url discipline and plenty of more.

Question 53. What Is App In Sales Force?

Answer :

App means an Application. In Salesforce an Application is composed a group of tabs which might be designed to work as a unmarried feature. We have range of programs in Salesforce.Com some of them are income, advertising, chatter, web site.Com, work.Com etc.

We can create new utility and also customization for the present apps in Salesforce.Com. To create new app in sfdc go to Setup=>Build=>Create=>App.

Question 54. What Is Salesforce?

Answer :

Salesforce is one of the excellent customer relationship control (CRM) device. Salesforce is among one of the exceptional net based flexible and powerful database company available inside the marketplace.

Question 55. Difference Between Public And Private Cloud?

Answer :

Public cloud may be available to humans across the world. In this Public Cloud the person has no manage over the assets. Where Private Cloud Can be accessed most effective in the limited premises. In Private cloud Cloud Services Providers Cloud infrastructure to particular Organization or Business mainly. This Cloud infrastructure isn't always furnished to others.

Question fifty six. What Is Hybrid Cloud?

Answer :

Hybrid Cloud is the mixture of variety of clouds of any type but the cloud has the capacity to allow records and / or applications to be moved from on cloud to another cloud. Hybrid Cloud is a aggregate of (Public Cloud ,Private Cloud, Community Cloud). Here API is used as an interface between public and Private Cloud.

Question 57. What Is Public Cloud?

Answer :

Public cloud may be to be had to humans internationally. In this Public Cloud the consumer has no manipulate over the assets.

Question 58. What Is The Definition Of Crm?

Answer :

 “Cloud Computing definition given by NIST (US National Institute of Standards and Technology) : Cloud Computing is a model for enabling ubiquitous, handy, on-demand community get right of entry to to a shared pool of configurable computing assets that can be hastily provisioned and launched with minimal control effort or carrier provider interplay“.

Question fifty nine. What Are The Advantages Of Cloud Computing?

Answer :

Cloud computing has made terrific growth in processing power, reliability of the Internet and the wonderful boom in broadband speeds.

It makes exceptional feel to utilize the centralized server of the issuer of cloud computing offerings as now not only does it lessen the prices by way of a terrific quantity by way of making redundant the need to buy numerous software program licenses, it additionally removes the large expenses required by way of an agency to maintain and improve present software program.

Question 60. Expand Crm And Briefly Explain About Crm ?

Answer :

Full shape for CRM or Acronym for CRM is “Customer Relationship Management “. We can recognize from the whole shape in which CRM is an software used to automate Sales and advertising capabilities by a the usage of a Software referred to as CRM Software. BY using CRM Software every Company / Organization plans to increase their sales and profits. This approach of growing revenue is carried out particularly through attracting Customers, clients, Sales and many others.

Question sixty one. What Is Cloud Computing?

Answer :

“Cloud Computing is a new fashion in IT development, deployment, Delivery module of commercial enterprise Products, Services which can be provided over the internet which might be been utilized by the actual time User“




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