Interview Questions.

Question 1. What Are The Elements Of Oracle Service Contract?

Answer :

Header
Lines
Sub Lines
Question 2. What Are The Three Line Types Available?

Answer :

Service Lines – Eg: For Depot restore, Field Service, Technical Support, and many others...

Usage Lines – Eg: For utilization of Photo copier within a period, and so forth...

Subscription Lines – Eg: For Magazines, and so forth (May be Tangible or Intangible).

Contract Law Interview Questions
Question three. When The Warranty Contract Is Created?

Answer :

Warranties are created mechanically as soon as the object is shipped to the purchaser.

Question 4. When Does The Date Of Warranty Become Effective?

Answer :

Warranties go into impact at the shipment date. But administrator can mechanically put off the assurance begin date while there is put off in installation of the product.

Question five. What Is The Concurrent Program You Run To Create Contract Automatically From Sales Order?

Answer :

Service Contract Order Capture Integration.

Oracle SOA Interview Questions
Question 6. What Is The Difference Between Warranties And Extended Warranties?

Answer :

Warranties:

Free Service
Associated with serviceable item in BOM
Automatically introduced after an Order is sent
Extended Warranties:

Chargeable Service
Not covered in BOM
Can be created automatically from order or manually in Oracle Service Contract
Question 7. What Are The Apis In Service Contract?

Answer :

OKS_ENTITLEMENTS_PUB – Coverage time, reaction time, solve by time, settlement details, contacts, favored engineers, insurance type, Txn Billing kind, validate settlement line, expiration date.

OKS_CON_COVERAGE_PUB – Apply agreement coverage, Get Business Process Price listing.

OKS_OMINT_PUB – Check for availability of provider for unique client and a product.

Oracle SOA match 11g Interview Questions
Question eight. How The Agreements And Lines Are Supported In Service Contract?

Answer :

Service settlement can have Service and Usage Lines.
Subscription agreement may have Service, Usage and Subscription Lines.
Warranties may have most effective Warranty strains.
Extended Warranties may have most effective Extended Warranty Lines.
Question 9. What Is Usage In Service Contracts?

Answer :

Usage base service presenting to the product, Usage approach USE+AGE. We are able to offer the provider to the product on the idea of USE(counters) and Durations(timewise), this want to be define in service contracts how the product get carrier on eligible commercial enterprise manner(customer service/Field service/Depot repair) with charges or without costs.

Oracle RAC/ASM Interview Questions
Question 10. What Are Versions In Service Contracts And How To Change The Versions?

Answer :

To change version contracts authoring-> Tools menu->create new version contracts can be versioned to maintain the updates and changes.

Updates may be versioned with trade in minor version. And developing a new version alternative modifications the essential version of the contracts.

Question 11. What Is The Use Of Manual And Automatic Contract Number Creation?

Answer :

Auto numbering functionality will mechanically create contract variety after introduction of the settlement. It offers flexibility in defining how contracts are numbered. One can manually override the system generated quantity, assuming they permit manual checkbox is chosen throughout setup.

Oracle Streams Interview Questions
Question 12. Why Contracts Need To Group And How To Assign?

Answer :

Contract organizations organize contracts inside the Contract 

Navigator tab. Provider contracts authoring->precis->management tab.

Contract Law Interview Questions
Question thirteen. What Are The Administration Components Involving With Service Contracts?

Answer :

Components are as follows in R12:

Change Request
Versions
Copy
Renewal
Change Status
Terminations
Extend
Attachment
Question 14. Why Counters Are Required For The Usage Products?

Answer :

They depend using product. This is recorded using counters devices/mechanism that measure utilization along with range of phone calls made, no of copiers etc.

Question 15. Where To Find The Terminations And Dues To The Service Contracts?

Answer :

You can find termination and dues statistics.

Administration sub tab of Summary tab.

Oracle Workflow Interview Questions
Question sixteen. What Are All Default Service Contracts Line Types?

Answer :

The Default Service contracts line kinds are:

Service
Warranty
Usage
Question 17. Where To Define The Line Types?

Answer :

Set up --> Contract --> Categories and Sources --> Line Types

Financial Services Interview Questions
Question 18. What Is The Use Of Approval Work Flow?

Answer :

Oracle Service Contract leverages Oracle workflow to automate the contract approval method. After authoring the agreement you can ship it for approval and acquire signature on contract.

Oracle SOA Interview Questions