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Sample Pharmacy Technician Interview Questions and Answers - Mar 05, 2023

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Sample Pharmacy Technician Interview Questions and Answers

A pharmacy needs to run like a nicely-oiled gadget—bolstered by teamwork, precision, and strict adherence to regulations and policies. While pharmacists own the understanding about the medicinal drugs themselves, pharmacy technicians are integral pals who help with filling prescriptions, maintaining drug inventories, and tabulating affected person facts. Before you're hired as a pharmacy tech, but, you may should efficiently whole a round of pharmacy technician interview questions at your job interview.

Have you already polished up your resume? Then you can begin sending it out to find a pharmacy technician position. Meanwhile, put together yourself to respond to interview questions about your interest in operating beneath licensed pharmacists, issues with analyzing prescriptions, making sure clean conversation, and managing confrontational clients. Read thru our listing of expected pharmacy technician interview questions and solutions so you can rehearse in advance.

Pharmacy Technician Interview Questions

What Makes You Want to Work in a Pharmacy?

What Do You Prioritize to Ensure the Pharmacy Is Operating Efficiently?

What Do You Consider When Storing Medications?

How Do You Handle Demanding Customers?

How Do You Resolve Prescription Errors?

How Do You Coordinate so That Prescriptions Are Filled on Time?

Question #1: What Makes You Want to Work in a Pharmacy?

Employers will want to recognize what compels you to paintings in this environment. Do you have certain character trends that spurred you to work with pharmaceuticals and offer great customer service? Or you can reply with the aid of considering what elements led you to come to be a pharmacy technician. Interview questions such as this one should then remember:

What do you love approximately pharmacies?

Do you have a story that inspired you to join a pharmacy workforce?

How You Could Answer

"Growing up, I'd usually be curious about what became going behind the scenes—or, actually, simply past the counter—at my neighborhood pharmacy. It was a small operation, but the head pharmacist turned into usually busy, so we would hardly ever have interaction with him. The pharmacy techs—typically joyful and high-quality—will be the ones we would commonly see. My parents might ask them questions and get our prescriptions crammed. I recall them usually smiling at me (and one would secretly deliver me candy when my parents were not searching)."

"When I were given older, I have become interested in learning about the technical components of nicely imparting medicine to patients. More so though, I felt like pharmacies are such important agencies within any network, and it regarded like I'd in reality be making an effect with the aid of working at one."

Question #2: What Do You Prioritize to Ensure the Pharmacy Is Operating Efficiently?

Pharmacy tech interview questions will need to gauge how you maximize your efficiency and productivity stages whilst working with a team to dispense prescriptions in a timely way and make certain the commercial enterprise is operating smoothly. Before responding, consider:

How do you move about your most important work activities?

What do you do to contribute to an normal crew effort?

How You Could Answer

"Prior to beginning any new job, I think it is critical to check and re-evaluation all hooked up approaches so that I can assist prepare prescriptions anticipating pickup, ensure the whole lot is efficaciously ordered, and complete my responsibilities within a streamlined system. I'll answer the smartphone (or call again patients) to talk about how and when to manage their medicines (after consulting with my supervising pharmacist). I'll check our online prescription filling machine to receive new orders from sufferers. And I'll also move over prescription requests and dosages with doctor's offices or hospitals, as needed, to affirm accuracy, as well as economic info with coverage companies to affirm bills."

"Of route, I understand that a few things appear unexpectedly and can't be systematized. Teamwork is then essential, so I'll ask other technicians in the event that they need assist and offer a lending hand thus."

Question #3: What Do You Consider When Storing Medications?

One of your obligations as a pharmacy tech may be to help with medication storage and upkeep, so you'll possibly come upon this topic inside a hard and fast of pharmacy technician interview questions to show that you're completely aware of the relevant safety and regulatory standards. When answering, make certain :

What regulations have to be accompanied for storing medicinal drugs?

What factors do you think about?

How You Could Answer

"Medications need to be saved faraway from mild—and in a fab, dry area. I'll also seek advice from our databases to review patient and medicine information and double-check any specific or unique storage commands for certain prescriptions. And I usually bear in mind sanitary and protection conditions, in conjunction with elements related to retaining potency and purity, so I'll verify that no medicines are stored at excessive temperatures or in moist/humid settings earlier than completing work for the day."

Question #4: How Do You Handle Demanding Customers?

Pharmacy techs want to have super customer service and people abilties. You'll be speaking with patients on a each day foundation, and now and again you could come across challenges. There may be a client who's frustrated due to the fact you're having hassle studying the doctor's prescription or other ones trying to reduce the road due to the fact they are in a rush. Prepare yourself to reply to these pharmacy technician interview questions by means of mulling over:

How do you cope with stress?

What similar situations have you ever previously treated?

How You Could Answer

"Generally, I try to remain high quality in the course of the workday—as a minimum in the front of customers. If I'm having a truely bad day, I'll go to the again to take a breather or I'll ask my supervising pharmacist for a break and exit for a coffee someplace to regroup."

"In my preceding process, I often had to deal with impatient customers. We were understaffed on some days, so I needed to installed extra hours, however I always observed that speaking calmly and respectfully with customers became only. I'd make an apology for any delays, and then I'd factor out that our purpose is constantly to serve them each as it should be and competently."

Question #five: How Do You Resolve Prescription Errors?

Mistakes happen, however accountability and taking instantaneous motion to correct errors are important for both clients' protection and the pharmacy's recognition. Employers can also need to assess your behavioral approach here too. Your answer to these pharmacy technician interview questions need to include records on:

How would you go approximately solving the mistake?

How might you help your crew if a coworker slipped up?

How You Could Answer

"I've visible errors happening when the drugstore is overwhelmed—and the technicians are rushing to get prescriptions filled as orders keep coming in. Such errors consist of filling the wrong remedy or blending up prescriptions for two different customers. I find that it's vital to well known the mistake, express regret, and enforce a solution straight away. No pointing fingers. We're all a part of the identical crew and need to hold the pharmacy jogging correctly. But if the mistake is a extreme one—some thing I can't manage myself or if I see a coworker showing unethical or suspicious conduct—I'll definitely notify my supervising pharmacist earlier than taking any in addition action."

Question #6: How Do You Coordinate so That Prescriptions Are Filled on Time?

Ideally, pharmacies ought to be punctual with all prescriptions, however various factors can affect this—from inventory setbacks to the dimensions of the network you're serving. Pharmacy technician interview questions like this one want to evaluate how you work with your crew to make sure clients are certainly looked after and satisfied:

What steps do you take to be efficient throughout high-volume hours?

How do you stay organized?

How You Could Answer

"Time management talents are imperative to the fulfillment of pharmacy technicians, and I'm very meticulous via nature, so at the start of each day, I'll study the prescriptions we already have inside the system. I'll set up those via pick-up instances, and I'll discuss any urgent orders with the group of workers and our supervising pharmacist. Once we are all at the same page, I'll fill out the prescriptions by order of priority."

Can't Wait to Work at Your Favorite Pharmacy?

Since you have now reviewed our capability pharmacy technician interview questions, you may accelerate your activity search as quickly as you create a profile on Monster. You'll be doing interviews right away, and we'll ship you pinnacle-notch recommendation from our profession execs and customized signals for new jobs that suit your background and area along the way.




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