Clients can alter the subtleties of an issue whenever. To alter an issue, the client should open an issue from any of the accessible choices from My View Page or View Issue page from the left menu choice.
Following advances ought to be performed while altering an issue.
Stage 1 − Open the issue in View page by tapping on Issue ID.
The client will have the option to see different segments of the View Issue Details page −
- View Issue Details
- Clients Monitoring this Issue
- Include Note
- Issue History
The accompanying screen capture shows all the areas in the View Issue page.
Stage 2 − After opening the View Issue Details page, click the Edit button as appeared in the accompanying screen capture.
Refreshing Issue data page opens up indicating the editable fields as portrayed in the accompanying screen capture.
Stage 3 − After altering the data, click the Update Information button as appeared in the accompanying screen capture.
The refreshed data and log subtleties can be found in the Issue History area as found in the accompanying screen capture.