Interview Questions.

Technical Support Interview Questions and Answers


Technical Support Interview Questions and Answers

Q1. Name the trendy pc processors?

Ans: This interview question for technical guide tests your information and in case you’re up to date with the latest technological tendencies. The ultra-modern pc processors are I3, I5, and I7 processor and Intel Pentium Quad Core.

Q2. What is Ping?

Ans: Ping is a command that tests the connectivity with an IP address. For more study this text

Q3. What is a Data Cable?

Ans: A Data Cable is a Thin Plastic band-like cable used to connect the Data-Devices like Hard-disk drives, Floppy Disk Drives, CD/DVD-ROM drives with the motherboard. Data Cables are primarily used for Data Transfer.

Q4. Lights on a Modem / LAN Card:

Ans: Generally, there are 04 lighting fixtures. They suggest the following:

1. Power Light: Shows if the tool (Modem)is getting Power Supply or no longer.

2. Link Light: Indicates if the device is getting broadband/net indicators nicely from the ISP

3. Data Light: Indicates wether the internet is running or not.

4. Connectivity Light: Indicates the Modem is connected to a PC or no longer.

Q5. What are the hardware additives of computing device laptop/computer?

Ans: This is a simple technical interview query to test the simple understanding of computer systems. The answer would be that the hardware components for computer and computer computers are motherboard, processor, RAM, reveal, mouse, soundcard, keyboard, pix, tough disk pressure, energy deliver, and floppy disk drive.

Q6. What experience do you possess in technical guide area?

Ans: If you possess any experience in the same subject you may mention and grow to be a super candidate for the job position. Remember to speak approximately all of the studies and opinions in a expert and positive way. Talk approximately your preceding activity and the technical aspects which you have treated.

Q7. What are Hard-Disk Partitions?

Ans: Partitions are used to Divide a Hard-disk drive into smaller segments as required by means of the user and for higher management of the distance in it.

Q8. What is an IP Address?

Ans: An IP deal with is a unique numerical identifier of each device on a network. A usual IP cope with can appear to be this: 216.27.Sixty one.141. To locate a laptop’s IP Address, visit Start – Run – Type in CMD in the Run Dialogue Box and click on OK or hit <Enter> – In the Command Prompt Screen that comes up, type in IPCONFIG and hit <Enter>

Q9. Which running device are you famed with?

Ans: Remember to reply this question with the aid of discovering about the systems the organization is using. Try to get familiarized with the machine the organization uses. With this additionally point out other systems which you have worked and have revel in with.

Q10.What are the steps you follow to clear up a technical hassle?

Ans: This usually asked interview question could gift your familiarity with the IT help technique. Your solution might additionally be a key which would enable the organization schedule for training if required. Remember to list down all the steps for fixing in the right order and also solution that every employer has their very own set of processes.

Q11. What would you test if there may be no sound out of your laptop? (Audio now not operating)


1. Check for cable connections

2. Check for strength to the speakers

three. Check for extent manipulate

4. Check for tool drivers

Q12. What are RJ45 and RJ11 connectors?

Ans: RJ45 connectors are used for LAN/Ethernet connections and RJ11 connectors are used for Telephone Cable connections.

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Q13. What is the difference between FAT32 and NTFS record structures?


1. NTFS permits compression and document encryption. FAT32 does not.

2. NTFS is extra cozy than FAT32

Q14. Mention the distinction among RAM and ROM?

Ans: RAM is random get admission to memory that's used to shop information temporarily. It is the statistics which the pc is operating presently. ROM is called study-simplest reminiscence that's a everlasting sort of memory storage for garage of critical information. An instance can be the BIOS.

Q15. How would you access the Recovery Console in Windows?

Ans: By booting with the Windows XP CD and following the on-display instructrions. The Recovery Console also can be hooked up to your pc.

Q16. What might you do when audio isn't operating at the laptop?

Ans: The answer to this technical query is to check the basic cable connections. The connections that lead from audio system to strength must be checked. Finally, the device drivers may be checked out and also the volume control have to be checked.

Q17. What is the want for tool drivers?

Ans: Device drivers also are a piece of software program which is considered mandatory to run the hardware components within the machine. These questions are fundamentals and any candidate need to possess primary know-how of these components.

Q18. Do you have got an concept about the blue display of demise (BSOD)?

Ans: The indicant of a criti3cal machine trouble is called blue display of demise wherein in this situation the laptop freezes completely. In this type of state of affairs it does no longer denote whatever. The device can be restarted or booted within the secure mode to remedy this difficulty.

Q19. What demanding situations do you count on on this IT support process function?

Ans: The solution determines if you’re a person who seems for demanding situations and in case you’re a great healthy for the position. You can solution that you would employ your abilities and enjoy inside the right manner if you’re hired. You can also answer that you’re a person who is boosted by challenged and has the capability to stand challenges. You also can point out that you possess the talents and flexibility to handle any tough chore.

Q20. What do  about our products and agency?

Ans: The purpose of this question is to test your stage of interest and guidance for the location. Read the activity advertisement cautiously and undergo their website to get a few basic information approximately them. You are not predicted to realize in and out of the product or the organisation however displaying a fundamental expertise can take you a protracted way beforehand in evaluation to other candidates.